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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro

Account ManagementConfirmed live in the last 24 hours
Full-timeFitchburg, MA, USAIn-person

About the Job

Requirements

  • Working knowledge of automotive systems and diagnostic ability covering internal engines, suspension, brakes, electronics, and exhaust.
  • Ability to locate and stock parts; knowledge of parts and automotive systems; safety knowledge and skills; and ability to operate inventory systems and store equipment.
  • Ability to operate point-of-sale and parts lookup systems.
  • Ability to recommend advanced solutions, projects, and products based on quality.
  • Ability to source parts from special orders, FDO, second sources, and other sources.
  • Advanced selling skills for commercial customers.
  • Ability to multi-task and remain organized.
  • Effective communication, listening, and problem-solving skills; ability to communicate effectively and build strong relationships with customers, peers, and management.
  • Ability to speak and write English.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
  • Ability to understand and execute instructions in written, oral, or diagram form.
  • Successful completion of the Parts Knowledge Assessment.
  • Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
  • Ability to use Microsoft Word and Excel effectively.
  • Strong organizational skills.
  • Understanding of commercial profitability concepts, competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
  • Ability to work assorted days, evenings, and weekends as needed.
  • High school diploma or general education degree (GED).
  • Ability to meet the physical demands of the position, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds, with or without reasonable accommodation.
  • Ability to meet the position's vision requirements, including close, distance, and color vision, depth perception, and adjustment of focus.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide a GAS2 selling experience to commercial customers.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for Team Members.
  • Collaborate with the General Manager on coaching and development needs for Team Members.
  • Dispatch drivers to ensure delivery standards are achieved.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the General Manager to ensure proper driver coverage.
  • Support profitable growth of the commercial business through customer retention and growth.
  • Source parts from special orders, FDO, second sources, and other sources.
  • Direct drivers to ensure timely and accurate delivery.

Desired Qualifications

  • At least three years of prior automotive parts experience.
  • Proven sales ability and past experience fulfilling customer transactions.
  • Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
  • ASE P2 certification or equivalent readiness.
  • ASE certification is preferred but not required.
  • Spanish language ability.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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