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Option Care Health

Largest independent home infusion therapy provider

Clinical Care Transition Educator / RN

Customer Education & TrainingConfirmed live in the last 24 hours
Full-time$38.84 - $64.72

About the Job

Requirements

  • An active and unrestricted Registered Nurse (RN) license is required.
  • At least 2 years of experience in the healthcare industry is required.
  • Experience establishing and maintaining relationships with individuals at all organizational levels in the business community and with vendors.
  • Experience applying knowledge of standard practices for the services offered and current applicable standards, including ACHC and URAC standards.
  • Experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction.
  • Basic personal computer skills, including competent use of the internet, email, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
  • Experience identifying operational issues and recommending and implementing strategies to resolve them and improve processes.
  • Access to reliable transportation to care facilities, home visits, and multiple hospitals; if using a personal vehicle, a valid driver's license and proof of insurance are required.
  • Willingness to obtain nursing licensure in additional states if supported by business need and aligned with the geography.
  • Ability to plan, organize, and make presentations.
  • Ability to travel locally to partnership facilities, community hospitals, and medical practice offices.

Responsibilities

  • Evaluate, educate, and train patients, caregivers, and facility staff on how Option Care Health services and products are provided at alternative sites, in homes, or virtually to support successful patient transitions to the care delivery model.
  • Conduct patient assessments and evaluations to determine patient viability for the Option Care Health care delivery model.
  • Partner and coordinate with the sales team to understand clinical transition education needs and develop improvements to increase patient transition volume.
  • Maintain confidentiality of patient and proprietary information and comply with legal guidelines for safeguarding it.
  • Document education using Option Care Health applications and technology.
  • Coordinate patient transitions from hospital to home or alternate care settings by collaborating with facility staff, providers, and internal teams to support timely discharge, therapy education, and continuity of care.
  • Provide in-person patient and caregiver education, gather pre-admission and insurance information, and facilitate service initiation to support safe and effective care at home.
  • Provide onsite coverage for Clinical Transition Liaison responsibilities when assigned by leadership, including coverage for paid time off, leaves of absence, vacancies, and other planned or unplanned staffing needs.
  • Travel locally to partnership facilities, community hospitals, and medical practice offices to promote Option Care Health services, process referrals, and provide live education and training to patients, caregivers, and referral sources.

Desired Qualifications

  • Hands-on home or alternate-site infusion or discharge-planning experience.
  • Experience growing service-provider partnerships.

About the Company

Option Care Health

Largest independent home infusion therapy provider

Option Care Health is the largest independent infusion services provider in the United States, delivering infusion therapies at home and other alternate-site locations. A team of about 7,000 teammates, including 4,500 clinicians, supports patients with acute and chronic conditions across all 50 states. Clinicians visit patients at home or other approved sites to administer infusion therapies, manage care, and coordinate with care teams, aided by clinical leadership and national scale. Its goal is to expand access to infusion therapy and improve care quality by offering clinician-led services beyond hospital settings.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Bannockburn, IL
Founded
1979

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