Client Office Phlebotomist
About the job
- A high school diploma or equivalent is required.
- One of the following is required: phlebotomy certification through a nationally recognized organization; training from a phlebotomy school or medical institution; one or more years of phlebotomy experience in a healthcare setting; or CMA certification.
- Must be able to work Monday, Tuesday, and Thursday from 7:45 a.m. to 4 p.m. and Friday from 7:45 a.m. to 3 p.m.
- Must adhere to applicable organizational policies, procedures, guidelines, regulatory requirements, and accreditation standards.
- Must complete continuing education expectations and competency assessments.
- Perform phlebotomy and other laboratory specimen collections according to age-related standards and departmental policies, protocols, and procedures.
- Use the AIDET model and optimize patient safety to reduce the likelihood of medical or healthcare errors.
- Receive and review physician orders, ensure required information is included, and accurately enter laboratory test orders according to department policies and procedures.
- Communicate with patients and provide appropriate post-phlebotomy care.
- Process specimens promptly to maintain sample stability and integrity, including labeling, centrifuging, aliquoting, freezing, and packaging specimens for transport according to established protocols and policies.
- Review and record refrigerator temperatures and quality control and quality assurance records; document concerns in the Corrective Action Log, report maintenance issues, and report findings to a supervisor or manager.
- Understand the operation and maintenance of relevant equipment; follow up on outstanding orders in the manifest log and communicate timed, completed, or uncompleted draws, charges, and results as appropriate.
- Notify the laboratory and/or physician of specimen procurement problems to support optimal care.
- Maintain a safe work environment and follow safe work practices, including biohazard waste procedures and proper storage and timely pickup of biohazardous waste.
- Perform laboratory clerical duties, including order entry, verifying test result receipt, retrieving patient information, using email, medical record systems, handheld and desktop devices, ordering and maintaining supplies, filing, and sanitizing equipment as necessary.
- Use departmental resources efficiently and participate in efforts to reduce costs and streamline work processes.
- Interact with and assist colleagues professionally as part of the team.
- Apply critical thinking, sound decision-making, and judgment to investigate and resolve challenging situations.
- Comply with organizational policies regarding ethical business practices.
- Perform other duties as assigned.
- Experience performing phlebotomy on a broad range of patient types.
- Experience processing and transferring laboratory specimens and handling a centrifuge.
- Familiarity with medical electronic medical record (EMR) systems.
- Knowledge of medical terminology.
About the company
Northwestern Medicine brings together Northwestern Memorial HealthCare and the Northwestern University Feinberg School of Medicine to advance health care through research, teaching, and patient care. It runs an academic medical system with more than 33,000 staff, faculty, students, and researchers across 200 locations, including five hospitals that are ranked among America’s Best by U.S. News & World Report (2025–2026). The organization offers medical care by clinicians and scientists who also teach and study new treatments, meaning patients may benefit from up-to-date therapies developed through ongoing research. Its approach combines hospital services, medical education, and scientific discovery in one ecosystem, which sets it apart from ordinary clinics. The goal is to improve medicine so that patients receive higher-quality care and safer, better outcomes.
Company Size
10,001+
Company Stage
Grant
Total Funding
$25M
Headquarters
Chicago, Illinois
Founded
2009
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Simplify's Take
What believers are saying
- A June 16, 2026 $35 million Schreiber gift funds community health expansion.
- Vizlitics activated cancer trial matching on June 18, 2026, improving enrollment efficiency.
- The 330 E. Erie tower targets 2031 completion, adding 1.2 million square feet.
What critics are saying
- EEOC settled August 2026 religious discrimination charges for $325,000 and policy retraining.
- Union workers at Northwestern Memorial demanded more ER staff on January 7, 2026.
- The 330 E. Erie tower still needs zoning and a fall 2026 Certificate of Need.
What makes Northwestern Medicine unique
- Northwestern Medicine pairs Feinberg research with 33,000 employees and 5,400 aligned physicians.
- Its Techstars accelerator opened August 24, 2026, embedding startups inside Chicago clinicians.
- The Streeterville tower links inpatient, oncology, imaging, and surgery through campus bridges.
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Benefits
- Remote Work Options
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Holidays
- Flexible Work Hours
- 401(k) Retirement Plan
- 401(k) Company Match
- Wellness Program
- Mental Health Support
- Job Training or Education?
Growth & Insights and Company News
6 month growth
-1%1 year growth
-14%2 year growth
1%Johns Hopkins has selected OpenEvidence, which is already used by 1.12 million medical professionals in the U.S. Johns Hopkins Medicine is launching a partnership with OpenEvidence focused on clinical practice and physician training, reports Fierce Healthcare. The parties will develop AI systems that integrate the evidence base with patient medical records and Johns Hopkins protocols, using them to build a new model of medical education. OpenEvidence describes Johns Hopkins as the birthplace of modern medical education. Recently, Northwestern Medicine announced that it had integrated OpenEvidence into its Epic electronic health record system. The service is accessible to nurses, pharmacists, and other clinical staff in addition to physicians, with access provided via hospital credentials. Prior to this, OpenEvidence had been adopted by Mount Sinai, Cedars-Sinai, Penn Medicine, NewYork-Presbyterian, and AdventHealth. OpenEvidence is free for US medical professionals; according to the company, 1.12 million licensed specialists used the platform in September. Integrations are moving the service from physicians' mobile phones into the operational systems of the country's largest health systems - and, through the Johns Hopkins partnership, into the training of the next generation of medical professionals. In September, Forbes reported that investors valued OpenEvidence at $15 billion, a 25% increase over its valuation in the January funding round. OpenEvidence is available in its app.
Northwestern Medicine and OpenEvidence, an AI-powered medical search and clinical decision-support platform, have announced a collaboration to embed OpenEvidence directly in the electronic health record (EHR). Since October 8, clinicians at the Chicago health system can launch the tool from Epic, signed in automatically with their hospital credentials. Nurses, pharmacists and other clinical staff get access for the first time. Users can check medication dosing and drug interactions, review guidelines, and get cited answers drawn from peer-reviewed literature, including the New England Journal of Medicine and the JAMA Network. The enterprise-wide rollout is the first phase of a broader effort to ensure AI is used safely at the bedside. Northwestern Medicine runs 11 hospitals and more than 200 diagnostic and ambulatory sites.
Can you live longer for $5,500? Longevity clinics are the buzzy new trend at nonprofit hospitals. Northwestern Medicine, Weill Cornell, and Mayo Clinic have all launched cash-pay longevity clinics. Oct. 6, 2026 Todd underwent longevity assessments at hospital clinics in two states for this story, measuring the health trajectories of her heart, brain, lungs, eyes, ears, and more, as well as her strength and fitness. This is Part 1 of Selling Longevity, which examines the science of longevity and the risk of jumping ahead of research in search of profits. CCHICAGO - I was walking briskly on a steep treadmill, wearing a mask that evoked the villain Bane from "Batman." Prince crooned back-handed compliments over an iPad speaker to keep my energy up, promising I had to be neither rich nor cool to be his girl. Every so often, the woman standing next to me asked me to point at the color-coded sheet ranking my state of exertion from 1 (roughly, "I could do this all day") to 10 ("I not only hate this but am about to keel over if you don't slow this thing down"). The goal was to get to 10. Pushing myself to achieve difficult physical goals does not come naturally. I can't go on, I thought. I went on. This was the VO2 Max test, which shows how efficiently the body uses oxygen ("V" stands for volume, "O2" for oxygen) and is considered medicine's most accurate measure of cardiorespiratory fitness. It was the last in a barrage of assessments I'd undertaken at a shiny longevity clinic affiliated with Northwestern University - part of a $5,500 annual package. The quest to defeat the indignities of aging has long provoked costly and questionable practices, from the 1920s doctors who believed in the rejuvenating power of grafted monkey testicles to Bryan Johnson's since-abandoned blood transfusions from his teenage son. Now some of the nation's most prestigious health systems are jumping into the growing business of longevity. They promise a rigorous scientific approach to helping people preserve their youthful vigor for as long as they can, with assessments that give patients more detailed pictures of their current physical conditions and aging trajectories than they'd get at a typical doctor's visit. Some critics, however, question how to reconcile the clinics' high out-of-pocket costs with hospitals' nonprofit status and charitable missions, and warn that in their zeal to attract paying customers, they're offering tests that lack sufficient evidence showing they actually improve people's health. * Sarah Todd Reporter, Commercial Determinants of Health Sarah covers how industries like food and tobacco affect Americans' bodies and minds. Her interests include ultra-processed foods; smoke-free tobacco; and wellness trends like perimenopause products and peptides. Confidential tips can be sent on Signal at sarahlizchar.47.
OxiWear and Alfardan Medical with Northwestern Medicine (AMNM) announce exclusive distribution partnership in Qatar. Sep 22, 2026, 17:30 ET Partnership marks an important step in OxiWear's international expansion and growing presence in the Middle East ARLINGTON, Va. and DOHA, Qatar, Sept. 22, 2026 /PRNewswire/ - OxiWear Inc., a wearable technology company focused on continuous physiological measurements, today announced an exclusive distribution partnership with Alfardan Medical with Northwestern Medicine (AMNM) in Qatar. The partnership brings together OxiWear's wearable measurement technology with AMNM's established presence, local expertise, and network in Qatar, supporting OxiWear's continued expansion across the Middle East. The partnership marks another milestone in OxiWear's international growth as the company continues to expand its technology and build strategic relationships across the United States and international markets. "Qatar has built an incredible ecosystem around technology and innovation, and we are excited to partner with AMNM as we continue expanding OxiWear internationally," said Shavini Fernando, Founder and CEO of OxiWear. "Having a strong local partner that understands the market and shares our long-term vision is incredibly important to us. We see significant opportunities for OxiWear in Qatar and across the region, and we look forward to working closely with Dr. Abdulla and the AMNM team to build that presence." Under the partnership, the organizations will collaborate on distribution, market development, customer engagement, and opportunities for OxiWear across Qatar. "We are pleased to partner with OxiWear and support the company's expansion into Qatar," said Dr. Abdulla Al-Ansari, CEO of AMNM. "Innovation and the introduction of new technologies are important to the continued development of Qatar's ecosystem. OxiWear's approach to continuous physiological measurements presents exciting opportunities across a range of applications, and we look forward to working together to establish and grow its presence in Qatar." The partnership is part of OxiWear's broader international expansion strategy and reflects the company's focus on establishing strong local relationships as it enters and develops new markets. About OxiWear: OxiWear Inc. is a wearable technology company developing solutions for continuous physiological measurements. Through its wearable technology and connected platform, OxiWear is building new ways to capture physiological data continuously across a range of environments and applications. Headquartered in Arlington, Virginia, OxiWear works with organizations and partners in the United States and internationally across research, performance, industrial, and other markets. Alfardan Medical with Northwestern Medicine (AMNM) is a multi-specialty private day-care surgery center located in Lusail, Qatar, operating in affiliation with Northwestern Medicine, the Chicago-based academic health system. AMNM brings together internationally trained physicians, advanced surgical facilities, and Northwestern Medicine's clinical standards to deliver high-quality, patient-centered outpatient care across a wide range of specialties. Committed to innovation and clinical excellence, AMNM works to introduce new medical technologies and best practices that advance healthcare in Qatar and the wider region. SOURCE OxiWear
Naomi Herman (17 | Chicago, Illinois). Everyday young hero 8.27.26. Naomi Herman. Before Naomi Herman (17 | Chicago, Illinois) was born, her mother was diagnosed with cancer, and the disease has impacted her family tremendously ever since. Naomi is grateful for all the help they have received and is dedicated to paying it forward. She started Carrying Hope, a philanthropic service organization dedicated to bringing comfort and joy to cancer patients undergoing chemotherapy in the Chicagoland area. They realize that many times patients are alone in their cancer journey and that a small personal gift during this difficult time goes a long way. Naomi and her team of volunteers provide thoughtfully curated tote bags filled with essential items for patients undergoing chemotherapy, supporting them throughout their treatment journey. To date, Carrying Hope has raised $10,000 and has delivered more than 400 essential supply bags to patients at five hospitals. In June 2026, Carrying Hope partnered with Northwestern Medicine's 2026 Cancer Survivors' Celebration Walk and 5k, making them the official participant tote bag provider for Chicago's biggest cancer survivor walk. Carrying Hope provided filled totes to 150 VIP survivors and 3,500 reusable bags to all participants. Carrying Hope's letter writing and bag stuffing events bring together teens from at least 10 middle and high schools in Chicago. Naomi has a whole team of classmates that fundraise and meet regularly to produce the bags that they hand out to the patients. Many of her team has been touched by someone with cancer so this endeavor is personal to all of them. Their generosity, positivity and hard work is infectious within the community. As the word spreads about their mission their team has continued to grow. Carrying Hope just received nonprofit status and has raised an additional $10,000 in the week after the announcement. They have also been asked to supply 300 care bags to Northwestern Medicine's Survive and Thrive Gynecologic Cancer Patient Program in September.