Hersha Hospitality Management

Manages hotels and investments for owners

Restaurant Server

Dining, Bar & Counter ServicePosted on Nov 5

Part-timePhiladelphia, PA, USAIn-person

About the Job

Requirements

Previous food and beverage experience or equivalent training is required.
Knowledge of point-of-service systems is required.
Ability to stand for extended periods, walk, push, lift up to 25 pounds, bend, and reach is required.
Availability for a varying schedule that may include holidays, weekends, and alternate shifts is required.

Responsibilities

Serve food and beverages to guests courteously and in accordance with established guest-service and sustainability standards.
Take food and beverage orders and enter them into the point-of-service system.
Ensure overall guest satisfaction.
Set and clear tables in dining areas.
Stock service stations with items such as ice, napkins, and straws.
Pick up orders from food-preparation areas and ensure food is prepared accordingly.
Prepare guest checks and complete payment transactions when appropriate.
Perform bartending and bussing functions when staffing shortages or peak periods require.
Monitor guest-satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform other duties as requested by management.

Desired Qualifications

A high school diploma or equivalent is preferred.
TIPS certification is preferred.

Overview

Opportunity: Restaurant Server

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager

Your Focus

Take food and beverage orders and place orders in the point of service system.
Ensure overall guest satisfaction.
Set and clear tables in dining areas.
Stock service stations with items such as ice, napkins, or straws.
Pick up orders from food preparation areas and ensure food is prepared accordingly.
Prepare guest check and if appropriate complete payment transaction.
Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.

Your Background and Skills

High School diploma or equivalent preferred.
Previous food and beverage experience required or equivalent training.
Knowledge of POS systems.
TIPS certification preferred.

HHM Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays and weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

About the Company

Hersha Hospitality Management

Manages hotels and investments for owners

HHM Hospitality Management (HHM) runs and oversees hotels for owners and investors across the United States. It provides hotel management and investment services, handling day-to-day operations, sales, marketing, and financial performance to improve profitability. The main product is the management of hotel properties on behalf of owners, with revenue coming from management fees, shared incentives based on performance, and returns from investments. HHM differentiates itself through deep industry experience, a strong leadership team, and a broad U.S. portfolio that serves both business and leisure travelers, plus a commitment to community engagement and sustainability. The company’s goal is to help property owners maximize efficiency and profitability while delivering quality guest experiences and contributing to local communities.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Philadelphia, PA
Founded: 2006

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