CITIC CLSA

Asia-focused capital markets and investment group

Senior Support Analyst - Trading Application, Information Technology

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

A bachelor's or master's degree in Information Technology or Computer Science is acceptable.
At least 6–7 years of relevant experience in front-office trading application support or implementation and related server infrastructure, with 10–12 total years of experience.
Experience supporting front-office systems in an equities brokerage, preferably at a bulge-bracket investment bank.
Development and production support experience, including problem-solving and troubleshooting.
Experience working directly with end customers or business teams, vendors, and other project stakeholders as needed.
Good communication skills.
Strong technical knowledge of SQL and Unix.
Strong stakeholder management for application-related stakeholders.
Adherence to ITIL change, release, incident, and problem management processes.
Knowledge of SQL tuning and debugging.
Knowledge of GigaSpaces and TIBCO.

Responsibilities

Ensure excellent 24x7 operation of CLSA’s core mission-critical trading application stack.
Act as the subject matter expert for OMS/EMS as the primary systems and CLSA reference data and reporting as secondary systems.
Work on trading operations for Asia’s leading brokerage’s global front-office systems.
Interact with dealers, traders, and business heads across the globe as required.
Cover execution services in a global role.
Partner closely with Application Development and Support teams to roll out new services seamlessly and efficiently.
Mentor and train junior staff, and ensure the estate is instrumented and monitored effectively.
Establish and maintain an effective framework providing comprehensive management controls to protect the confidentiality, integrity, and availability of CLSA’s information assets.
Participate in the on-call support rotation.
Schedule and document regular changes according to company change-management rules and guidelines.
Ensure the production environment remains stable and efficient.
Adhere to CLSA’s documented governance guidelines.
Provide fast and responsive service to other teams.

Desired Qualifications

Regional experience is preferred.
Java and Perl skills are an added advantage.

Key Areas of Responsibilities

Ensure excellent 24x7 Operation of CLSA’s core mission-critical Trading application stack.
Act as the SME for all OMS/EMS (primary) and CLSA reference data / reporting (Secondary)
Work on Trading Operations for Asia’s Leading Brokerage’s Global Front Office Systems
Interact with Dealers/Traders/Business Heads across the globe as required
Global role covering Execution Services
Partner closely with Application Development and Support teams to rollout new services seamless and efficiently.
Act as a mentor to train junior staff and Ensure that the estate is instrumented and monitored effectively
Establish and maintain an effective framework that provides a comprehensive management controls to protect the Confidentiality, Integrity and Availability of CLSA’s information assets.
Participate in on-call support rotation
Schedule and document regular changes according to company's change management rules & guidelines
Ensure that production environment is kept stable and efficient
Adherence to CLSA documented governance guidelines
Provide at all times an excellent, fast and responsive service to other teams

Requirements

Bachelor’s / Master’s in IT/Computer science degree is ok
At-least 6-7 years of relevant experience in Front office Trading application support / Implementation and related Server Infrastructure with total years of experience of 10-12 years.
Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank.
Development and Production support experience with good problem solving and trouble shooting skills.
Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed.
Prefer candidates with regional experience
Good communication skills
Open to candidates from all locations – preference is right fit to the role
Good technical knowledge in SQL and Unix
Strong Stakeholder management for application related stakeholders
ITIL process adherence (change, release, incident, problem management)
Java and Perl skills is added advantage
Knowledge of SQL Tuning and debugging
Knowledge of Gigaspaces and Tibco.

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About the Company

CITIC CLSA

Asia-focused capital markets and investment group

CITIC CLSA provides capital markets and investment services in Asia and beyond, supporting global institutional investors, corporations, governments, and high-net-worth individuals. The company uses its award-winning research, extensive Asia network, and direct links to China to help clients access and invest in Asian markets. Its team operates across 13 countries in Asia, Australia, Europe, and the Americas, combining local knowledge with international reach. This mix helps clients execute deals, conduct in-depth market analysis, and grow their investment portfolios through China and Asia-focused opportunities. What sets CITIC CLSA apart is its deep regional network and China connections, which contrast with broader global banks and smaller regional firms. The goal is to enable clients to grow by leveraging Asia’s markets and China’s opportunities through expert advisory, research, and execution across the globe.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: $834.9M
Headquarters: Central and Western District, Hong Kong
Founded: 1986

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