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Pacifica Housing

Senior Payroll & Benefits Specialist

Payroll AccountingConfirmed live in the last 24 hours
Full-timeVictoria, BC, CanadaIn-person

About the Job

Requirements

  • A post-secondary degree, diploma, or certificate in Payroll Administration, Human Resources, Business Administration, Finance, or Accounting is required; an equivalent combination of education and experience may be considered.
  • A Payroll Compliance Practitioner designation is required.
  • A minimum of five years of progressive payroll and benefits administration experience is required.
  • A minimum of three years of experience working in a unionized environment with responsibility for interpreting and administering collective agreement provisions is required.
  • Experience administering payroll for a complex, multi-site organization is required.
  • Experience using ADP Workforce Now or similar enterprise payroll systems is required.
  • Experience working collaboratively with Finance, Human Resources, union representatives, and external service providers is required.
  • Advanced knowledge of payroll legislation, Employment Standards, labour relations practices, Canada Revenue Agency regulations, pension administration, and benefits programs is required.
  • A strong understanding of collective agreement interpretation and administration as it relates to compensation and benefits is required.
  • Strong analytical, problem-solving, and reconciliation skills are required.
  • The ability to manage competing priorities and meet critical payroll deadlines is required.
  • Advanced proficiency with Microsoft Excel, payroll systems, and human resources information system platforms is required.
  • Attention to detail and commitment to data accuracy are required.
  • Interpersonal, communication, and customer-service skills are required.
  • The ability to handle confidential and sensitive information with discretion and professionalism is required.
  • The ability to build effective working relationships with managers, employees, union representatives, and external partners is required.
  • The ability to identify and implement process efficiencies is required.
  • A Vulnerable Sector Criminal Record Check must be completed before employment commences, and the employment offer is contingent on proof of the check.
  • The employee must maintain strict confidentiality and comply with privacy legislation and organizational policies regarding employee information.

Responsibilities

  • Lead the end-to-end administration and processing of bi-weekly payroll for salaried and hourly employees across multiple programs, departments, and funding sources.
  • Ensure payroll practices comply with collective agreements, employment standards legislation, Canada Revenue Agency regulations, pension requirements, and organizational policies.
  • Interpret and administer payroll-related collective agreement provisions, including premium pay, overtime, shift differentials, statutory holiday pay, seniority-based entitlements, leaves, and retroactive payments.
  • Review and audit payroll transactions to ensure accuracy and timely resolution of discrepancies.
  • Maintain payroll system integrity and oversee payroll-related configuration changes, testing, and process enhancements.
  • Prepare and submit statutory remittances and payroll reconciliations.
  • Coordinate year-end payroll activities, including T4s, T4As, pension reporting, Records of Employment, and other regulatory requirements.
  • Participate in collective bargaining preparation by providing payroll-related costing, analytics, and reporting support.
  • Support payroll audits and respond to requests from auditors, government agencies, and regulatory bodies.
  • Oversee administration of employee benefits, pension, registered retirement savings plan, and group insurance programs.
  • Act as the primary organizational contact for benefits carriers, pension administrators, and third-party providers.
  • Ensure accurate enrollment, changes, terminations, and reconciliation of benefit and pension deductions.
  • Administer employee leaves, including disability, maternity and parental leave, sick leave, workers’ compensation claims, and other legislated leaves.
  • Provide guidance to employees and managers regarding benefit eligibility, coverage, pension participation, and leave provisions.
  • Monitor benefit utilization trends and assist with annual renewals and provider evaluations.
  • Develop, maintain, and analyze payroll, benefits, and workforce reports to support operational and strategic decision-making.
  • Reconcile payroll and benefits information with Finance and prepare reports required by funders, auditors, and government agencies.
  • Identify trends, risks, and opportunities related to payroll costs, overtime, absenteeism, and benefits utilization.
  • Maintain human resources information system, payroll, and attendance systems to ensure data integrity, accuracy, and confidentiality.
  • Lead payroll testing and implementation activities associated with system upgrades, process improvements, and new program initiatives.
  • Serve as the organization's senior payroll and benefits resource and provide guidance to leaders regarding payroll administration and collective agreement application.
  • Develop and deliver payroll and timekeeping training for managers and supervisors.
  • Support organizational planning initiatives by providing workforce data, compensation reporting, and payroll analysis.
  • Develop and document payroll procedures, controls, and best practices.
  • Participate in People & Culture projects and organizational initiatives as assigned.

Desired Qualifications

  • A Certified Payroll Manager designation or advanced payroll certification is considered a strong asset.
  • A CPHR designation or progress toward the designation is considered an asset.

About the Company

Pacifica Housing

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