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DaVita

Provides dialysis and comprehensive kidney care

Revenue Specialist 1

Accounts Payable/ReceivableUpdated on Nov 13
Full-time$19.29 - $23 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Basic computer skills and proficiency in Microsoft Word, Excel, and Outlook are required.
  • Critical-thinking and problem-solving skills are required to assess patient-account and insurance challenges and identify appropriate actions.
  • Strong communication and interpersonal skills are required for regular interaction with insurance payers and teammates.
  • Ability to adapt quickly to a changing environment is required.
  • The role requires ownership of a book of business and initiative to work through its queue with leadership support.
  • The role requires maintaining confidentiality of company and patient information in accordance with HIPAA regulations and company policies.

Responsibilities

  • Process patient insurance information during patient intake, collect payments on outstanding patient balances, and resolve credits and issue refunds when payers overpay.
  • Perform revenue operations department duties related to medical insurance collections, credits, or setting patient insurance coverage.
  • Communicate with insurance payers to ensure proper patient insurance coverage or timely and accurate reimbursement for dialysis services rendered at clinics.
  • Respond to payer communications in a timely and accurate manner.
  • Collaborate with other revenue operations teams to ensure seamless processes across teams.
  • Partner with clinic teammates, including insurance counselors, social workers, and facility administrators, to ensure timely and accurate insurance information.
  • Identify process changes and opportunities for continuous improvement.
  • Maintain current patient account information at all times.
  • Work overtime as needed.
  • Attend team meetings, phone conferences, and training as needed.
  • Follow teammate guidelines, employment policies, and department or company procedures.

About the Company

DaVita

Provides dialysis and comprehensive kidney care

DaVita provides kidney care services, primarily dialysis, for people with chronic kidney disease and end-stage renal disease, and runs integrated care programs with educational resources. Its services are delivered through dialysis centers, with treatment guided by patient-centered care and tracked using clinical metrics to monitor outcomes; it also offers Kidney Smart classes and risk quizzes to help patients manage kidney health. The company differentiates itself by focusing on value-based, holistic and equitable care across a network, coordinating services to improve results while controlling costs. Its goal is to improve patient outcomes, reduce healthcare costs, and build a robust, equitable kidney-care community.

Company size
10,001+
Company stage
IPO
Headquarters
Denver, CO
Founded
1979

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