NH Ross

Customer Service Representative/Coordinator

Customer SupportConfirmed live in the last 24 hours

Part-timeUnited StatesIn-person

About the Job

Requirements

Proven experience in customer service, project coordination, party coordination, sales coordination, or a related field.
At least one year of experience is required.
A high school diploma or equivalent is required.
Strong interpersonal and communication skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Problem-solving skills and a proactive approach to customer service.
Familiarity with customer service software and tools.
Detail-oriented with strong organizational skills.
Ability to work collaboratively in a team environment.

Responsibilities

Respond to customer inquiries and provide accurate information regarding products and services.
Resolve customer complaints in a timely and professional manner.
Maintain records of customer interactions and transactions.
Collaborate with other departments to resolve complex customer issues.
Contribute to the continuous improvement of customer service processes and policies.
Stay updated on product offerings and promotions to effectively assist customers.

Desired Qualifications

Additional education or certification in customer service is a plus.

Customer Service Representative/Coordinator Part-Time

NH Ross · Middle Island, United States · Full-time · Posted 2026-06-01

Salary: USD 40,000–48,000

Workplace: on_site

Department: Admin

Description

NH Ross is excited to welcome driven, upbeat, and ambitious team players to join our dynamic and expanding service company, proudly serving Long Island for over 55 years. We have openings for customer service representatives who thrive in collaborative team settings and excel in a small office environment. Candidates should be comfortable managing high volumes of inbound and outbound calls, possess strong computer skills, and have experience in clerical or office tasks. (Minimum 1 year of experience required). This is a Part-Time position with the opportunity for Full-Time.

Responsibilities

Respond to customer inquiries and provide accurate information regarding products and services.
Resolve customer complaints in a timely and professional manner.
Maintain records of customer interactions and transactions.
Collaborate with other departments to resolve complex customer issues.
Contribute to the continuous improvement of customer service processes and policies.
Stay updated on product offerings and promotions to effectively assist customers.

Requirements

Proven experience in customer service and or project coordination, party coordination, sales coordniation or a related field.
Strong interpersonal and communication skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Problem-solving skills and a proactive approach to customer service.
Familiarity with customer service software and tools.
Detail-oriented with strong organizational skills.
Ability to work collaboratively in a team environment.
High school diploma or equivalent; additional education or certification in customer service is a plus.

Benefits

401(k) matching
Health insurance
Life insurance
Paid time off
Referral program

Apply

Apply at NH Ross

About the Company

NH Ross

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

Recently Posted Jobs

Explore more opportunities at NH Ross

See more jobs