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DexCare

Health-system platform for patient care discovery

Administrative Assistant - Executive

Executive SupportConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listed

About the Job

Requirements

  • Demonstrated exceptional attention to detail through accurate, error-free work on calendars, itineraries, and financial records.
  • Disciplined follow-up habits, including tracking open items, setting reminders, and closing loops independently.
  • At least 3 years of administrative or executive support experience; experience supporting senior leaders at a U.S.-based or global company is ideal.
  • Proven experience managing multiple executive calendars across time zones.
  • Hands-on experience booking international corporate travel.
  • Experience preparing expense reports using Concur, Expensify, or a similar tool.
  • Advanced proficiency in Microsoft 365, including Outlook, Teams, Excel, Word, and PowerPoint.
  • Excellent written and spoken English, with the ability to provide clear, concise status updates.
  • Strong organization and ability to manage competing priorities for several leaders simultaneously.
  • Sound judgment and discretion when handling confidential information.
  • Willingness to work a shift that overlaps U.S. Central Time business hours.
  • Comfort using artificial intelligence tools to work more efficiently.

Responsibilities

  • Manage calendars for multiple Executive Leadership Team members, scheduling and rescheduling internal meetings, customer calls, board-related sessions, and the weekly Executive Leadership Team meeting.
  • Coordinate across U.S. and India time zones and verify meeting invitations for time, time zone, attendees, dial-in details, and location before sending.
  • Review each Executive Leadership Team member's calendar daily for the next 48 hours and weekly for the next two weeks, flagging conflicts, double bookings, and missing preparation time.
  • Confirm external meetings 24 hours in advance and follow up on unanswered invitations or pending RSVPs.
  • Prepare meeting logistics, including agendas, pre-reads, video links, and room bookings, and confirm materials are distributed on time.
  • Track action items and owners from supported Executive Leadership Team meetings and follow up until each item is closed.
  • Schedule and support Executive Leadership Team working sessions, offsites, and leadership visits to the Bengaluru center.
  • Book and manage domestic and international travel for Executive Leadership Team members, including flights, hotels, ground transportation, and meal or event reservations.
  • Build complete itineraries with confirmation numbers, addresses, contacts, and time-zone-adjusted times, and send them before travel.
  • Verify bookings against the traveler's preferences, meeting schedule, and DexCare travel policy before confirming.
  • Coordinate U.S.–India travel, including visa and invitation letter support, local transport, and on-site arrangements in Bengaluru.
  • Monitor itineraries during travel and rebook promptly when flights change, are delayed, or are canceled.
  • Follow up after each trip to collect receipts, confirm refunds or credits for canceled bookings, and close out open items.
  • Prepare, submit, and track expense reports for Executive Leadership Team members in DexCare's expense system.
  • Match each charge to a receipt, code it to the correct category and cost center, and add a clear business purpose.
  • Check expense reports for accuracy, policy compliance, and duplicate charges before submission.
  • Submit expense reports within the specified number of days after each trip or by month-end, whichever comes first.
  • Follow up with leaders about missing receipts and with Finance about rejected items, approvals, and reimbursements until each report is fully closed.
  • Maintain an expense tracker showing the status of every open report and share a weekly update with each Executive Leadership Team member.
  • Act as a point of contact for Executive Leadership Team members, routing requests and following through to completion.
  • Maintain confidential documents, contact lists, and shared files.
  • Support special projects and events as assigned.

Desired Qualifications

  • A bachelor's degree in Business Administration, Communications, or a related field is preferred.

About the Company

DexCare

Health-system platform for patient care discovery

DexCare provides a digital platform that helps health systems manage how patients find and access medical care. The platform functions as a coordination engine that matches patient needs with available clinical resources in real-time. It works by analyzing data across various care settings—such as virtual visits, urgent care, or specialist appointments—to direct patients to the most appropriate provider based on their specific requirements and the health system's current capacity. Unlike traditional scheduling tools that simply list available times, DexCare focuses on "patient discovery," which actively balances supply and demand to ensure clinical expertise is used efficiently. This approach has helped health systems increase their acquisition of new patients by 30%. The company’s goal is to modernize the healthcare experience by reducing wait times and ensuring that every patient is matched with the right provider at the right time.

Company size
51-200
Company stage
Series C
Total funding
$145M
Headquarters
Seattle, WA
Founded
2021

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