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RHA Health Services

Community-based disability and behavioral health services

Direct Support Mentor

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeHendersonville, NC, USA$19 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED.
  • At least one year of experience working with the population served.
  • A valid driver's license and personal vehicle insurance coverage.
  • Proficiency in company-sponsored training, certifications, and privileging as required.
  • Current CPR, First Aid, Med Tech, NCI, and other required core competency certifications and training.
  • Clinical supervision by a qualified professional when required by the applicable licensure or certification requirements.
  • Proficiency in performing CPR from floor level, including working on hands and knees, bending, standing, and lifting.
  • Agreement to criminal record checks, pre-employment drug screening, healthcare registry checks, and motor vehicle registry checks.
  • Completion of education verification, credentialing, and employment history or reference checks when required.
  • Proof of a driver's license, driver's insurance, and vehicle when driving is required to provide transportation for individuals.

Responsibilities

  • Provide support to people and groups with disabilities in residential and day settings.
  • Carry out Direct Support responsibilities and lead by example.
  • Mentor, train, lead, and coach Direct Support Employees.
  • Mentor new Direct Support Employees to ensure thorough training and ability development.
  • Assist with staff coverage across all three shifts as scheduled or when staff are unavailable.
  • Reside overnight at certain residences when required by a special schedule or work week.
  • Assist people receiving services in identifying and communicating their requests and support needs.
  • Implement services and supports addressing each person's goals and desired outcomes in their Person Centered Plan.
  • Assist people supported in identifying personal outcomes aligned with their interests, cultural background, and future desires.
  • Assist the Interdisciplinary Team in identifying supports needed to achieve personal outcomes.
  • Promote the goals, dignity, respect, individualism, and quality of life of people supported.
  • Provide opportunities for choice and encourage people supported to exercise control over themselves and their environment.
  • Report incidents of abuse, neglect, or exploitation immediately.
  • Maintain group-home cleanliness through environmental assessments, maintenance work orders, vehicle cleanliness monitoring, and cleaning of the home and grounds.
  • Support people supported with eating, resting, dressing, bathing, grooming, toileting, playing, and working according to their abilities and interests.
  • Help people supported develop healthy personal and social habits.
  • Prepare, assist with, and instruct people supported in food preparation and cleaning residences and vocational program areas.
  • Support people supported in identifying and acquiring valued social roles in integrated community settings.
  • Instruct and assist people supported with techniques for sensory-motor, perceptual-motor, cognitive, language, memory, and social-emotional development.
  • Increase motivation, reinforce learning, assess functioning, and provide feedback during learning activities.
  • Train people supported in self-medication administration according to company policy.

Desired Qualifications

  • Experience working with individuals with intellectual and developmental disabilities.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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