AAA Club Alliance

Automotive membership and travel services

Tour Escort

Operations & LogisticsConfirmed live in the last 24 hours

Part-timePittsburgh, PA, USANo salary listed

About the Job

Requirements

A high school GED is required.
Background in bookkeeping or accounting is required.
Effective communication with clients is required.
Light typing and the ability to compose and type client correspondence are required.
The ability to travel while leading tour groups is required, approximately 40% of the time.

Responsibilities

Assist Group Tours Specialists and Managers in planning, developing, and finalizing group tour arrangements.
Assist in the sale of specified planned tours.
Escort assigned group tours.
Assist in planning, arranging, and coordinating group tours sold by AAA to members, the general public, and special groups.
Assist in negotiating with vendors, receptive operators, hotels, and tour operators to obtain competitive value when pricing group tours.
Assist with documentation, ticketing, and posting payments from branch offices.
Work with the Accounting Department to close out tours.
Maintain accurate files for each tour.
Assist branch offices with problems arising from tour arrangements.
Staff travel show and conference booths as necessary.

Desired Qualifications

One to three years of Travel Counselor or related experience.
Certified Travel Counselor (CTC) certification from The Travel Institute.

Tour Escort
Job Summary
Assists the Group Tours Specialist/Manager(s) in planning, developing and finalizing group tour arrangements. Also, assist in the sale of specified planned tours. May escort specified tours. This position may work on a variety of tours or specialize in certain areas, such as rail travel, special groups or motorcoach.

Job Duties

Assists in the planning, arranging and coordinating of group tours sold by AAA to the members, general public and/or special groups.
Escorts group tours as assigned.
Assists in the negotiating with vendors, receptive operators, hotels, tour operators, etc. to obtain the best competitive value for pricing the group tour.
Assists in all documentation, ticketing, and posting of payments from branch offices.
Works with the Accounting Department to close out tours.
Maintains accurate files on each tour.
Assists branch offices with any problems that may arise with tour arrangements.
Staffs travel show/conference booths as necessary.

Qualifications

High School GED Required
1-3 years Travel Counselor or related experience. Preferred
Must have the ability to communicate effectively with clients.
Light typing and ability to compose and type client correspondence required.
Background in bookkeeping or accounting required.
Certified Travel Counselor (CTC) - The Travel Institute Preferred

Travel Requirements

Travel leading tour groups as required. (40% proficiency)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

About the Company

AAA Club Alliance

Automotive membership and travel services

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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