Regional Facilities Manager

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

About the job

Richemont are looking for an experienced Facilities professional to support the organisation, coordination, and strategic implementation of Facilities and Operational services across our offices, Boutiques, warehouses, and Customer Service platforms in UAE, Saudi Arabia, India, Africa, and Turkiye.

Based in Dubai and reporting to regional leadership, you will take full accountability for the operational and strategic delivery of facilities services across the MEIAT region — ensuring consistency, quality, and adherence to Richemont standards at every site you oversee.

Two responsibilities sit at the core of what you will own:

• Office Maintenance — ensuring consistent, high-standard facility operations are maintained across all sites in your region.
• Office Fit Out and Renovations — leading the end-to-end delivery of workplace fit out, renovation, commissioning, and decommissioning projects across the MEIAT region.

Key Responsibilities

• Ownership of Office Maintenance standards and Office Fit Out and Renovation delivery across MEIAT
• Implementation and governance of an Integrated Facility Management (IFM) model across a multi-country portfolio
• Strategic contract management with IFM partners and suppliers, ensuring alignment with Richemont standards and SLAs
• Deployment and adoption of a ticketing tool to manage service requests and planned maintenance
• Budget management, KPI tracking, and performance reporting to senior management and Maisons
• Regulatory and sustainability compliance across all sites, working closely with HSE and Physical Security
• Vendor and contractor management, maintaining service quality and cost efficiency
• Stakeholder relationships across Maisons, regional teams, and Group leadership
• Change management ensuring seamless project transitions from delivery into live operations

Skills

Experience

• Experience in integrated facility management with direct experience in office fit out and renovation project delivery
• A proven track record managing multi-site, regional operations within a complex matrix organisation
• Demonstrated experience leading IFM model implementation
• A background in luxury retail or a comparable high-standard environment is preferred

Education

• Bachelor's degree in Engineering (Mechanical, Electrical, or Civil) or a related technical field — required
• Master's degree — preferred
• Specialisation in real estate, facility management, sustainability, or luxury retail — advantageous

Why Richemont?
At Richemont, you will become part of a global organisation that is home to some of the world's leading luxury Maisons. Our Corporate Real Estate and Facilities function sits at the heart of how we operate — and in this role, you will be central to shaping the standard across an entire region.

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