Full-Time

Medical Assistant

Full-Time

Confirmed live in the last 24 hours

Tia

Tia

201-500 employees

Personalized telehealth services for women

Healthcare

Compensation Overview

$21 - $24Hourly

Junior, Mid

Phoenix, AZ, USA

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Requirements
  • Phlebotomy
  • Lab review
  • Vitals documentation
  • Autoclaving + disinfecting
  • Supply expiry review
  • Supply management & ordering (budget management)
  • Highly organized
  • Ability to multitask
  • Strong process orientation
  • Excellent patient service orientation
  • Detail-oriented
  • Keep a vibe of calm, steadfastness and composure under pressure
Responsibilities
  • Ask why and probe deeply to understand the reason for the patient's visit.
  • Ask questions to collect background story -- leaving notes for providers
  • Review health summary with patient, ensure all the info is accurate
  • Take the patient's vitals and record
  • Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner.
  • Confirm patients current pharmacy preference and update in TiaMD and DrChrono
  • Process any Rx
  • Order Labs and imaging
  • Ensure all Dx codes are properly added to lab and imaging orders
  • Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper “air traffic controlling” in the clinic
  • Ensure that patients are moved from front of house to back of house- “room patients”
  • Leverage providers with signals if they are running behind / clinic is backed up
  • Monitor the schedule to know who has checked in
  • Perform review of the schedule the night before, brief providers on the day + think through “air trafficking” requirements for the day
  • Practice Personalized care
  • Review health records of next day patients every day -- ensure providers are briefed on the patients coming in
  • Remember the nuances of each patient, remind providers of these nuances
  • Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient
  • Communicate and document these nuances when appropriate
  • Perform phlebotomy on patients as needed
  • Uphold the clinical guidelines for Phlebotomy
  • Leverage providers have reviewed labs, and leverage providers in delivering results to patient
  • Follow the system for Lab review as established by the Medical Director
  • Ensure that all labs are closed out each day
  • Maintain the order and spotlessness of the clinic

Tia provides personalized medical care services specifically designed for women, operating in the telehealth sector. The company offers both virtual and in-person appointments, allowing flexibility for its members. For a monthly fee of $15, members can access unlimited messaging with their Care Team, schedule flexible appointments, and participate in community workshops. Tia's revenue primarily comes from these membership fees, along with additional income from individual appointments and services. What sets Tia apart from traditional healthcare providers is its focus on women's health and its commitment to creating a comfortable and supportive environment for patients. This patient-centric approach is reflected in positive testimonials from users who appreciate the quality of care and attentiveness of the staff. Tia's goal is to provide high-quality, personalized healthcare that meets the unique needs of women.

Company Stage

Series B

Total Funding

$125.8M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

4%

1 year growth

3%

2 year growth

16%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for telehealth services boosts Tia's market potential.
  • Partnership with Cedars-Sinai expands access to over 100,000 women in Los Angeles.
  • Inclusion in '2022 Breakthrough Brands' report highlights Tia's innovative approach.

What critics are saying

  • Increased competition from other women's health startups like Kindbody.
  • Rapid expansion with Cedars-Sinai may strain resources and affect service quality.
  • Economic downturns could impact the sustainability of Tia's membership model.

What makes Tia unique

  • Tia offers a unique 'Whole Woman, Whole Life' care model.
  • The company combines virtual and in-person services for comprehensive women's healthcare.
  • Tia's partnership with Cedars-Sinai enhances its service offerings and reach.

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