Field Service Technician

Job Description

About the Role

Join TOMRA’s mission to transform recycling through smart technology.

As a Field Service Technician, you'll play a key role in keeping our innovative Reverse Vending Machines (RVMs) and bulk processing systems operating at peak performance across Sydney.

This hands-on role focuses on automation, diagnostics, and equipment performance, working with advanced technologies including ultrasonic sensors, conveyors, automated pneumatic sorting systems, communication networks, and control systems. You'll troubleshoot issues, perform preventative maintenance, and help ensure our technology delivers a seamless recycling experience for customers and communities.

This field-based role involves daily travel to customer sites, so a valid driver's licence, maintaining a good driver history and willingness to travel are essential.

This is a highly autonomous role suited to someone who enjoys problem-solving, working independently, and taking ownership of outcomes. The position operates on a rotating roster that includes one in three weekends.

Background checks for this role include a driver history report, police check, references, and pre-employment medical, including drug and alcohol testing.

Work van, etag, fuel card, laptop, mobile phone and all work tools are supplied.

Key Responsibilities

• Perform preventative maintenance and servicing on TOMRA's automated recycling equipment
• Diagnose and resolve mechanical, electrical, automation, sensor, and communication system issues
• Install and commission Reverse Vending Machines and bulk processing systems at new customer sites
• Monitor equipment performance and identify opportunities to improve uptime and reliability
• Complete service reports and document maintenance activities and fault resolutions
• Deliver exceptional customer service and technical support to site partners
• Collaborate with internal teams to support continuous product and process improvements
• Conduct routine inspections, cleaning, and upkeep to ensure equipment operates safely and efficiently

Qualifications

What You'll Bring

• A strong work ethic and energetic, positive attitude
• A strong focus on safe work methodology
• Experience troubleshooting and maintaining automated, mechanical, electrical or industrial equipment
• A good understanding of how software and hardware integrate
• Good network diagnostic skills
• Excellent mechanical skills with an eye for detail
• Strong problem-solving skills and a proactive approach to fault-finding
• Confidence working independently in a field-based environment
• Excellent communication, reporting and customer service skills
• A valid driver's licence and willingness to travel throughout your service area
• Experience with electronic PCB’s and connectors, motors (AC, DC, Stepper, Single and 3 phase), conveyor systems, ultrasonic sensors, canbus systems, automation systems, pneumatic systems, wireless and wired communication technologies, or related equipment is highly regarded

Additional Information

What's in it for you?

• Be part of a purpose-driven organisation making a real impact on sustainability and local communities across Australia.  
• Be a part of a diverse, tight-knit team who support each other.  
• Development opportunities within a company that leads the market in clean loop recycling. 

Does this sound like you?! If so, we would love to hear from you!

Find out more about TOMRA at: www.myTOMRA.com.au Facebook, Instagram, X, and LinkedIn