Simplify Logo

Full-Time

Customer Success Manager

Posted on 6/13/2024

MNTN

MNTN

501-1,000 employees

AI-powered Connected TV advertising platform

Data & Analytics

Mid, Senior

Remote in USA

Category
Customer Experience
Customer Success
Customer Success & Support
Customer Success Management
Sales & Account Management
Required Skills
Marketing
Requirements
  • 3+ years of experience in Customer Success, Account Management and/or Client Services
  • 1+ years of experience in Digital Marketing/Advertising
  • Excellent interpersonal skills
  • Strong analytical skills
  • Ability to operate autonomously with critical thinking & problem-solving mindset
Responsibilities
  • Cultivate and maintain strong, long-lasting customer relationships
  • Serve as the primary point of contact for customers
  • Coordinate with cross-functional teams
  • Responsible for customer retention and satisfaction
  • Identify and pitch cross-sell and upsell opportunities
  • Articulate the MNTN story and unique value proposition
  • Demonstrate industry expertise and thought leadership

With its pioneering Connected TV Performance Marketing Platform, MNTN stands out for blending advanced AI with its unique Verified Visits™ attribution model to make advertising seamless for brands. This approach offers a cutting-edge solution for measuring viewer engagement and effectiveness of ad campaigns in the evolving landscape of television advertising. The company fosters a culture of innovation and industry leading practices that make it an excellent place to work for those interested in the forefront of advertising technology.

Company Stage

Seed

Total Funding

$197.5M

Headquarters

Austin, Texas

Founded

2009

Growth & Insights
Headcount

6 month growth

8%

1 year growth

16%

2 year growth

57%
INACTIVE