Previous experience in yacht charter, luxury travel, or hospitality is preferred.
Knowledge of Yachtfolio.
Understanding of MYBA contracts and charter procedures.
Strong organisational and administrative capabilities.
Excellent written and verbal communication skills.
Ability to manage multiple enquiries simultaneously in a fast-paced environment.
High attention to detail.
Proficiency in Microsoft Office and customer relationship management systems.
Fluency in English is mandatory.
Responsibilities
Manage and respond to client enquiries received through the company website, Yachtfolio, brokers, email, and digital platforms.
Qualify leads and coordinate closely with the Retail Charter Broker.
Assist in preparing charter offers, tailored proposals, and bespoke itineraries.
Support the preparation and follow-up of MYBA charter contracts and related documentation.
Monitor option dates, APA payments, contract deadlines, and booking milestones.
Update and maintain yacht listings across Yachtfolio and other platforms.
Ensure accurate pricing, availability, specifications, and media are consistently updated.
Maintain accurate and structured records within the customer relationship management system.
Assist with client follow-up before, during, and after each charter.
Coordinate internally with operations, accounts, and crew when required.
Desired Qualifications
Additional languages are a strong advantage.
Sunreef Yachts Charter is expanding and seeking a motivated, highly organised, and detail-oriented Charter Retail Assistant to support our Retail Charter Broker and contribute to the continued growth of our global charter operations.
This role is ideal for a commercially minded professional with strong administrative capabilities and a genuine interest in the luxury yachting environment. You will play a key role in managing enquiries, supporting contract preparation, and ensuring seamless coordination throughout the charter booking lifecycle.
Key Responsibilities
Manage and respond to client enquiries received through the company website, Yachtfolio, brokers, email, and digital platforms
Qualify leads and coordinate closely with the Retail Charter Broker
Assist in preparing charter offers, tailored proposals, and bespoke itineraries
Support preparation and follow-up of MYBA charter contracts and related documentation
Monitor option dates, APA payments, contract deadlines, and booking milestones
Update and maintain yacht listings across Yachtfolio and other platforms
Ensure accurate pricing, availability, specifications, and media are consistently updated
Maintain accurate and structured records within the CRM system
Assist with client follow-up before, during, and after each charter
Coordinate internally with operations, accounts, and crew when required
Required Skills & Experience
Previous experience in yacht charter, luxury travel, or hospitality preferred
Knowledge of Yachtfolio
Understanding of MYBA contracts and charter procedures
Strong organisational and administrative capabilities
Excellent written and verbal communication skills
Ability to manage multiple enquiries simultaneously in a fast-paced environment
High attention to detail
Proficiency in Microsoft Office and CRM systems
Languages
Fluent English (mandatory)
Additional languages are a strong advantage
What We Offer
Opportunity to join a globally recognised luxury yacht brand
Direct exposure to international brokers and high-profile clientele
Competitive remuneration aligned with experience and performance
Performance-driven environment with growth potential within the charter division
Involvement in international yacht shows and global events
Career progression opportunities within Sunreef Yachts