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Berner Group

Global Customer Segment Manager - Customer Segments & Strategic Marketing

Product MarketingUpdated on Nov 12
Full-timeNo salary listed

About the Job

Requirements

  • Successfully completed university studies at Diploma or Master’s degree level.
  • Several years of experience in strategy, marketing, or commercial steering/controlling.
  • Experience in an international environment.
  • Several years of project management and/or leadership experience in complex organizational structures.
  • Sound experience and ideally a network within the construction and/or automotive aftermarket industry.
  • B2B sales understanding and a customer-centric mindset.
  • Strong problem-solving capabilities in a structurally changing environment.
  • Very good analytical, presentation, communication, and persuasion skills, combined with commitment and flexibility.
  • Ability to challenge, align, and drive change in complex organizations.
  • Entrepreneurial mindset and hands-on mentality.
  • Fluent German and English skills, written and spoken.

Responsibilities

  • Define global strategy for dedicated market segments.
  • Enable and drive profitable growth of respective market segments.
  • Own omni-channel go-to-market strategy, target groups, and value proposition for assigned market segments.
  • Continuously monitor markets, adjust segment strategy where required, and derive root causes for budget deviations.
  • Represent the market segment globally as an expert within the matrix organization, towards management and cross-functional stakeholders.
  • Act as ambassador for the market segment, related customer groups, and salesforce.
  • Define and drive growth plans; align growth initiatives across functions and with local counterparts.
  • Guide and steer local Segment Experts across Europe.
  • Monitor and support local execution of go-to-market strategies and steer KPIs on financial and strategic progress.
  • Ensure consistency between sales budgets, strategic priorities, and go-to-market activities.

About the Company

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