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Computer World Services

Mission-critical IT services for government

Senior Endpoint Engineer

System AdministrationConfirmed live in the last 24 hours
Full-timeNorth Chicago, IL, USA$125k - $155k /yr

About the Job

Requirements

  • A bachelor's degree in Information Technology, Information Systems, or a related field, or equivalent professional experience where permitted by the labor category.
  • A minimum of eight years of relevant experience in endpoint engineering, systems engineering, device management, desktop engineering, VDI engineering, or a related discipline.
  • Experience designing and maintaining enterprise endpoint images and developing, testing, and deploying application packages.
  • Experience supporting endpoint provisioning, deployment, patching, configuration, lifecycle management, and VDI.
  • Experience implementing endpoint-security or vulnerability-remediation changes using controlled testing, phased deployment, validation, and rollback practices.
  • Strong written, verbal, analytical, and technical problem-solving skills.
  • An active Secret clearance or higher is required.
  • Microsoft 365 Certified: Endpoint Administrator Associate is required when relevant to the assigned Microsoft 365 or Intune environment.

Responsibilities

  • Serve as senior engineer for enterprise endpoint imaging, packaging, deployment, patching, configuration, and VDI capabilities.
  • Design, build, test, and maintain standardized endpoint images, including drivers, operating system settings, security baselines, and required software; establish image versioning, release, rollback, and retirement procedures.
  • Develop automated deployment task sequences, provisioning workflows, enrollment processes, and configuration profiles using Microsoft Intune, Configuration Manager, Windows Autopilot, or comparable platforms.
  • Package commercial, Government, and internally developed software with installation, detection, dependency, upgrade, and removal logic; test and troubleshoot package deployments.
  • Develop and maintain approved scripts and automation for provisioning, packaging, configuration, and remediation in version-control repositories.
  • Design and administer endpoint patching for operating systems, applications, drivers, and firmware; establish pilot groups, deployment rings, maintenance windows, and exception processes; test updates and monitor compliance.
  • Engineer and support VDI base images, desktop pools, application delivery, and user profiles; troubleshoot login, profile, performance, and connectivity issues; coordinate dependencies with virtualization, storage, network, and identity teams.
  • Support endpoint deployment and refresh projects, operating system upgrades, application migrations, and endpoint-management transitions; develop technical implementation plans.
  • Provide Tier 3/Tier 4 engineering support for complex endpoint, packaging, deployment, patching, and VDI incidents, including major incidents and root-cause corrective actions; improve Service Desk and field-support knowledge content.
  • Review cybersecurity findings assigned to endpoint operations, assess operational impact and rollback needs, implement approved remediation through change and release procedures, and provide completion evidence; apply DISA STIGs and endpoint-security baselines.
  • Maintain endpoint inventories, image and package records, patch status, VDI documentation, standard operating procedures, and deployment and rollback plans; provide endpoint health and compliance information for program reporting.

Desired Qualifications

  • Experience with Microsoft Intune, Configuration Manager, Windows Autopilot, Defender for Endpoint, and Entra ID hybrid endpoint management.
  • Experience with PowerShell, Microsoft Graph, or comparable endpoint-automation technologies.
  • Experience packaging applications using MSI, MSIX, Win32, App-V, or comparable formats.
  • Experience with VMware Horizon, Azure Virtual Desktop, Windows 365, Citrix, or another enterprise VDI platform.
  • Experience supporting federal or DoD endpoint environments, including DISA STIGs and RMF remediation evidence.
  • Experience supporting large-scale operating system migrations, device refreshes, or endpoint-management modernization.
  • CompTIA Security+ or another security certification, ITIL 4 Foundation, or relevant Microsoft, VMware, Citrix, cloud, or automation certification.

About the Company

Computer World Services

Mission-critical IT services for government

Computer World Services provides IT services and support to the Federal Government, focusing on mission-critical and enterprise needs. Its offerings include IT operations and maintenance, systems architecture and engineering, cloud solution services, agile software development, call center outsourcing, and cybersecurity. The company works by delivering a range of services through a staff of 400+ across 20+ federal customers worldwide, pairing hands-on operations with engineering, cloud, and security capabilities to meet government missions. It differentiates itself through formal quality and process certifications (ISO 9001:2015 and CMMI-DEV Level 3) and a track record of ongoing process improvement. The company’s goal is to provide reliable, secure, and scalable IT support and development to federal agencies, ensuring mission success and continual performance improvement.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1990

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