Valet Attendant
Four Seasons
Valet Attendant
Four Seasons
Luxury hotel management with branded residences
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.The Four Seasons Hotel Minneapolis seeks a Valet Attendant to join our talented team!
Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.
About the role
Basic Purpose: Create a strong sense of arrival for hotel, restaurant and banquet guests by welcoming them to the hotel and safely parking their car in the hotel garage. Assist Door Attendants by opening front door when not parking cars. Assure that guests’ departure is swift by retrieving guests’ cars in a timely manner.
What you will do
Greet guests who arrive by opening their car door and welcoming them to the hotel, and assist in their arrival experience
Retrieve valet cars for guests departing from the hotel, assisting with luggage, car door and their departure experience
Issue appropriate valet parking ticket to guests who want car parked
Assistguest with unloading luggage from the car, and subsequently guide hotel guests to the Front Desk for Check-in
Offer services to transport luggage to the room and/or escort guest to their rooms
Explains parking rates and retrieval procedures to guests upon arrival
Greetand open hotel doors for all guests and local patrons arriving on foot
Station and hold hotel entrance doors for guest arriving and departing to and from the hotel
Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars
Provide guest with directions, recommendations and information about the city and its attractions
Arrange taxis as needed for guest
Handle all guest interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Resolve guest complaints, and assist guests in all inquiries in connection with hotel services, the local area, and in house events
Drive guest to their destination of choice within a 3 mile radius as part of the Four Seasons Minneapolis House Car program
Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently complete location on all key tags after parking vehicle. Calculate and collect revenue for vehicles when needed
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth inEmPact.
Work harmoniously and professionally with co-workers, supervisors and management.
What you bring
Previous experience in Valet is required
A valid driver’s license and clean driving record
Ability to drive all types of vehicles, including manual stick
Must be at least 18 years of age
Ability to work outside for majority of shift and be mobile/standing for 100% of shift
Ability topush and pull luggage carts with weight up to 200 pounds.
Ability to lift or carry luggage/ boxes up to 100 pounds
Must have flexibility in availability to work according to business volume
A passion for hospitality and a desire to be the best!
What we offer
We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:
Wage: $16.37 per hour + tips
Comprehensive health and vision insurance (Available to Full-Time employees only)*
Discovery nights at Four Seasons Properties around the globe*
Holiday and vacation pay (Available to Full-Time employees only)*
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay
Disability coverage and life insurance (Available to Full-Time employees only)*
*Not available to On-Call employees
We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay (Available to Full-Time employees only)*
Fur baby insurance
401(k) retirement plan
Discounted accommodations at Four Seasons properties worldwide
Dental coverage available at a discounted rate (Available to Full-Time employees only)*
*Not available to On-Call employees
Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:
Instagram: @FSMinneapolis
Learn more about who we are: We Are Four Seasons
Candidates must have valid work authorization for the U.S.
Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application!
Luxury hotel management with branded residences
Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.
Explore more opportunities at Four Seasons