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Vinfen

Health and human services for disabilities

Residential Counselor - Developmental Disabilities

Full-TimeDeadline 10/7/27
$21.27/hr
Entry, Junior
Dorchester, Boston, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • Candidates with one or more years of experience and/or training in a related function are encouraged to apply; experience is encouraged rather than required.
  • A high school diploma or equivalent is required; in some cases, experience may substitute for academic training.
  • Driving is required using either a company van or personal vehicle. Personal-vehicle users must maintain adequate insurance and a safe driving record subject to annual checks.
  • A valid driver's license must be presented at employment. Incumbents must be at least 21 years old, have held a valid U.S. driver's license for at least six months, and pass a driver's screening background check.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, sit, reach, use stairs, and maneuver through narrow spaces or hallways in a physically active role.
  • Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift.
  • Ability to operate a computer, calculator, copier, and printer.
  • Ability to assist clients with activities of daily living and to speak, hear, and communicate with clients, staff, and external representatives.
  • Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.
  • CPR certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • MAP certification is required within 150 days of hire.
  • PBS Tier 1 certification is required within 150 days of hire.
  • Safety Care certification is required within 90 days of hire.
  • Knowledge and use of advocacy techniques, communication styles, empowerment and self-advocacy techniques, participatory planning techniques, physical personal-management skills, household-management skills, and crisis intervention techniques.
  • Sensitivity to cultural, religious, racial, disability, and gender issues.
  • Participatory, collaborative, and teaching skills; ability to work independently and as part of an interdisciplinary team.
  • Ability to adapt communication to a variety of individuals, work professionally and confidentially, learn and practice new skills, perform consistently, and communicate effectively orally and in writing.
Responsibilities
  • Provide individual and group support to people served in a residential program, teaching skills that enhance independence, self-advocacy, and quality of life.
  • Maintain a safe, secure, and clean residential environment and help individuals participate fully in their communities, develop and maintain friendships, and strengthen family engagement and partnerships.
  • Help individuals become integrated into their communities and access community-based support and resources.
  • Plan recreational and social activities that promote social inclusion and emotional well-being in support of individuals living a good life.
  • Empower and support individuals to make choices, advocate for themselves, participate in decisions, and direct their supports and lives.
  • Support access to assistive technology and adaptive equipment to augment communication, community access, and independent living.
  • Support individuals in securing, maintaining, and growing work, volunteer, and other community-engagement opportunities.
  • Encourage and support individuals and their families in maintaining strong partnerships with staff and other interested parties.
  • Train and support individuals through rehabilitative and behavioral interventions and monitoring; fire and safety regulations; appointment scheduling; money management; activities of daily living; grocery shopping; meal planning and cooking; household chores; use of generic resources; and related areas.
  • Perform hands-on program tasks as needed to implement support plans and provide transportation as necessary.
  • Assess individuals' physical and emotional status and report changes to a supervisor.
  • Monitor individual funds as needed and maintain individual records, behavior and academic data, and progress notes.
  • Document incidents, programs, and routine activities in communication logs.
  • Procure, store, administer, document, and dispose of medication in accordance with MAP requirements, funding-source regulations, and company policy.
  • Communicate with and provide information to interested parties, including the program nurse, case managers, and Visiting Nurses Association.
  • Participate in mandated training and staff meetings as directed by a supervisor.
  • Ensure compliance with internal and external regulatory policies, procedures, and standards; maintain home safety and maintenance, including housekeeping, snow shoveling, and trash removal.
  • Comply with corporate and divisional policies and procedures, including safe work practices, workers' compensation, universal precautions, and exposure control.
  • Complete communication logs, community membership logs, activity schedules, and other paperwork.
  • Provide shift coverage in other homes or programs as assigned by a supervisor.
  • Function as a human rights advocate; provide physical intervention and/or first aid during behavioral or medical emergencies; and serve as a reporter to the Disabled Persons Protection Commission.
  • Assist in developing, implementing, and documenting treatment, including ISP/PSTPs and clinical programs.
  • Perform other related duties as required.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

Get referred to Vinfen

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Simplify Jobs

Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Pet Insurance
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Leave
  • Tuition Reimbursement
  • Employee Referral Bonus