A

Axalta

Produces high-performance automotive and industrial coatings

Technical Service Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMexicoNo salary listedIn-person

About the Job

Requirements

  • A degree in Industrial Engineering, Chemical Engineering, or a related field is desirable.
  • Experience with original-equipment paint application processes, especially color matching, paint application systems, quality control, and product performance, is desirable.
  • Experience using Microsoft Excel, Word, and PowerPoint is desirable.
  • Experience using equipment to measure color, appearance, and coating thickness is desirable.

Responsibilities

  • Provide technical support to customers’ commercial vehicle paint production lines during vehicle preparation, painting, and repair, including troubleshooting and monitoring process parameters to ensure products perform according to specifications.
  • Comply with and promote Axalta and customer policies and standards for occupational safety, health, and environmental protection.
  • Report and participate in investigations of safety incidents at customer facilities related to Axalta products or personnel.
  • Follow Axalta and customer integrated management system procedures.
  • Participate in, generate, and report continuous-improvement activities to ensure product performance.
  • Work with the customer and supplier teams to analyze and resolve failure modes in the customer’s paint line.
  • Share responsibility for maintaining quality systems such as ISO 9000.
  • Work closely with Axalta’s technical service team and customer personnel to meet quality and production-rate objectives and support inventory levels and product delivery logistics.
  • Understand product technical data sheets, specifications, mixing ratios, and the physical and chemical properties required during application.
  • Monitor and analyze product performance variables, including viscosity, application flow, film thickness, appearance, contamination, color position, gloss, and oven temperature profiles, and report findings to internal teams and the customer.
  • Prepare technical reports on the behavior and performance of products used on customers’ paint lines.
  • Provide support and advice on robotic and manual paint application.
  • Respond and make decisions when changes in product physical properties during application could affect final-product quality.
  • Support and follow up on repairs and color matching.
  • Manage color changes in paint systems in response to production needs.
  • Assist with and review preparation of vehicles sent for rework due to defects.
  • Attend daily paint meetings and additional meetings scheduled by the customer.
  • Coordinate shade and appearance release or approval for Fac Pac products manufactured by Axalta.
  • Evaluate painters working at manual application stations on different production lines.
  • Report competitors’ presence and performance at the customer.
  • Act as a channel for routine information between the customer and Axalta, routing each party’s needs to the appropriate organization.
  • Provide support and advice to end customers who use the vehicles, together with the customer’s technical personnel.
  • Identify failure modes in paint products, the painting process, or finished products as soon as they arise, and take timely action while the production line continues running.
  • Based on root-cause analysis, work with the technical service team to adjust Axalta products or the customer’s paint process to eliminate failure modes.
  • Document and share investigations, root-cause analyses, and lessons learned to prevent recurrence.
  • Meet daily production targets and participate in cost-reduction and material-consumption-reduction programs.
  • Establish and honor agreements, focus on results, act with urgency, promote teamwork, communicate directly, and plan and organize activities to meet deadlines.
  • Foster effective working relationships with the customer’s operational departments to support customer and role objectives.
  • Stop activities that pose a risk to facilities, equipment, the environment, product quality, processes, or employees.
  • Report unsafe acts or conditions and other risks involving safety, the environment, quality, or customer requirements to a supervisor or appropriate support function.
  • Report and stop violations of operating procedures, standards, manuals, or work instructions that pose safety, environmental, or product-quality risks.
  • Report process-improvement opportunities.
  • Request process changes through the management-of-change system when involved in a change.
  • Report Code of Conduct or ethics violations anonymously through the ethics hotline if needed.
  • Stop operations or processes that fail established quality standards or have deviations that could affect material performance for the customer.

Desired Qualifications

  • Experience in original-equipment paint application processes, especially color matching, paint application systems, quality control, and product performance.
  • Experience using Microsoft Excel, Word, and PowerPoint.
  • Experience using equipment to measure color, appearance, and coating thickness.

About the Company

Axalta

Produces high-performance automotive and industrial coatings

Axalta Coating Systems makes and sells high-performance liquid and powder coatings for automotive OEMs, refinish, electric motors, building facades, and other industrial uses. The coatings form protective films on surfaces to resist corrosion, add color and finish, and withstand different environments, applied through processes for automotive production lines and industrial applications. It differentiates itself with deep expertise in corrosion resistance and durability across both vehicle and industrial segments, supported by a global distribution network. The goal is to provide durable, colorful coatings that protect and enhance a wide range of substrates, helping customers improve longevity and performance in automotive, industrial, and architectural markets.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Philadelphia, PA
Founded
2013

Recently Posted Jobs

Explore more opportunities at Axalta

See more jobs