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Full-Time

Sr. Practice Manager

Confirmed live in the last 24 hours

Snowflake

Snowflake

5,001-10,000 employees

Data Cloud platform for data warehousing

Data & Analytics
AI & Machine Learning
Enterprise Software
Consulting

Expert

Bellevue, WA, USA

Category
Project Management
Business Development
Business & Strategy
Required Skills
Sales
Requirements
  • 10+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives and dealing with complex, technical implementation projects, roadmapping and revenue forecasting
  • Direct experience in a Data Warehousing, Business Intelligence and/or Cloud field
  • Proven track record of meeting booking, utilization, and consumption (or similar) targets
  • Proven ability to communicate and translate effectively across both internal teams and customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
  • Strong organizational skills, ability to work independently and manage multiple projects simultaneously
Responsibilities
  • Report to a Practice Director on the Americas team, aligned to a specific region
  • Be aligned to Sales District Managers and Account Executives in your region
  • Be responsible for both services sales enablement/execution and services delivery success for your accounts, focus on both quarterly bookings targets (for Professional Services & Training) and utilization targets
  • Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account team
  • Be the Professional Services point of contact for your accounts, through the following: Help create and execute on the overall vision for services - both sales and delivery
  • Own the services delivery roadmap (proposals, closing services opportunities and delivery)
  • Collaborate with cross functional teams to find opportunities, scope, propose and sell services (Professional Services and Training) to both new and existing clients
  • Develop scope and associated SOWs for customer services engagements
  • Drive deal reviews internally to ensure alignment - ensure the scope of the project is well defined for customer success
  • Understand and help optimize business operations processes for services sales
  • Build strong cross-functional relationships within Snowflake GTM teams (legal, deal desk, account teams, sales, PS&T leadership - including workload services - and partner team)
  • Provide bookings forecast and demonstrate strong command of your book of business
  • Align services engagements to key customers business outcomes
  • Drive alignment with executive sponsors and/or customer stakeholders
  • Collaborate with other delivery partners (SIs, GSIs, other PS orgs, etc) in support of project delivery
  • Serve as the initial point of escalation for customer and project team
  • Own project outcomes and manage project financials (revenue forecasting and expense management)
  • Maintain a high level of customer satisfaction as reflected in customer survey scores
  • Collaborate with Education Services team for training delivery
  • Provide specific services delivery activities for the role/engagement (Business Value roadmap, Business value assessment, strategic roadmap, Data Cloud Assessment, etc)
  • Deep collaboration with AE/SEs on the account for account strategy
  • Own and contribute to internal process improvements across the enterprise teams and broader Professional Services organization

Snowflake offers a Data Cloud platform for data warehousing, data lakes, and data application development, enabling secure sharing of governed data across multiple public clouds. The platform supports diverse analytic workloads with near-unlimited scale and performance.

Company Stage

IPO

Total Funding

$2.5B

Headquarters

Bellevue, Washington

Founded

2012

Growth & Insights
Headcount

6 month growth

5%

1 year growth

7%

2 year growth

38%
Simplify Jobs

Simplify's Take

What believers are saying

  • Snowflake's continuous innovation and feature expansion, as seen in their Data Cloud World Tour, promise robust career growth opportunities.
  • The company's strategic investments and acquisitions indicate strong financial health and a commitment to staying at the forefront of data technology.
  • Collaborations with companies like Solaris and Omnata highlight Snowflake's influence and integration capabilities across various industries.

What critics are saying

  • The rapid pace of acquisitions and integrations may lead to operational challenges and cultural misalignment.
  • Intense competition in the cloud data platform market from giants like AWS and Google Cloud could pressure Snowflake's market share.

What makes Snowflake unique

  • Snowflake's focus on democratizing data access and analytics sets it apart from traditional data platforms.
  • Strategic investments in AI-driven startups like Metaplane enhance Snowflake's data quality and reliability, providing a competitive edge.
  • Acquisitions such as Samooha and Ponder expand Snowflake's capabilities in data clean rooms and Python integration, respectively.

Benefits

We've got your back - We offer comprehensive health insurance plans, health savings accounts, robust retirement plans, and generous life and disability insurance.

A Balanced Lifestyle - All Snowflakes have access to our weekly online lunch and learns, virtual workout classes, and ergonomic work-from-home equipment. We offer on-demand mental health and wellness programs to support our employees and their families.

Your People Matter - Help offset the cost of growing your family with our fertility benefits and family planning resources. Count on our generous time-off and various leave plans for you to rest, refuel, and sustain a great work-life balance.

Global Snowflake Team - No matter where you are in the world, we will get you connected and supported with a work-from-home setup.

Treat Yourself - Personalize your Snowflake benefits by tapping into our employee discounts and pre-tax selections.

Invest In Your Future - Eligible employees enjoy new hire equity, Employee Stock Purchase Plan (ESPP), and a quarterly bonus or commission program.