Project Manager-Japanese Bilingual

Demonstrated expertise in Project / Program management. Solid Engineering project/program management skills preferably in Semiconductor verticals. Handling global teams in multiple Geos / Transnational Leadership. Exposure to sales and customer relationship management. Inspires confidence and becomes trusted partner/advisor to key customer contacts. Working closely with Senior Sales leaders. Strong communication and people skills.

Fluent English and Japanese written and oral communication / interpersonal skills

Japanese Language Proficiency Test- N1/N2 Level

Key Responsibilities:

Partner with the CP in induction of NBD (new business development, new customers)

Ensure CP and the sales teams are in the field with the customers leaving the inward facing activities to the delivery leaders

Responsible for delivery execution worldwide at all sites supporting customers

Decides where projects will be executed when there are multiple options to maximize benefit for customer and Quest Global

CSAT and ESAT for the VBU delivery org worldwide

TAT effectiveness

Financial performance

Revenue (along with sales) and contribution margin 

Customer relationships

Personally builds strong customer senior relationships - attend important QBRs and customer meetings. Gets firsthand voice of customer

Implements a “Delivery contact plan” for his/her staff to build working level customer relationships, understand needs, and propose solutions

Reporting

Reports to Center Manager / SDP of Semiconductor VBU

Develop successors

Lead a particular initiative, such as a turnaround, dedicated facilities utilization, tools optimization, pricing, global proposal development

Deep domain knowledge of products & lifecycle, engineering, manufacturing processes, supply chain and major engineering services suppliers, external drivers and funding. 

Strong relationships with senior and mid-level technical managers with customers. · Engineering knowledge and complete product life-cycle knowledge including, 

Engineering processes including design, manufacturing, analysis, aftermarket, quality, fielded product support (both software & hardware) and Digital 

Challenges related to cost, delivery, schedule, or support 

Internal funding process including timing, influencers and approvals 

Outsourcing processes, funding, upcoming changes and leadership 

Existing major outsourcing suppliers including SWOT and assessment of respective suppliers 

Strong commercial skills and experience including selling process, negotiating, pricing, costing, discount structures, terms and conditions, sales strategy development, execution and sales proposal development. 

Understanding of relevant/adjacent technologies and competitor’s services. 

Experience in authoring proposals; knowledge on master service contracts and long-term agreements. 

Experience working with global remote team / offshore delivery model environment · Proven ability to grow businesses profitably 

Experience with sales and account management and in developing strategic plans 

Experience leading cross functional teams 

Excellent interpersonal and communication skills, both verbal and written and ability to communicate effectively at all levels. 

Results driven, high energy, self-motivated, persistent and able to work independently 

Decisive, analytical, strategic thinker. 

Education: 

Bachelor’s Degree – Engineering. 

Master’s degree/MBA – preferred