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Emplifi

SaaS platform enabling customer engagement

Engineering Area Director

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Significant engineering leadership experience in SaaS or enterprise software.
  • Experience leading multiple teams through engineering managers.
  • Strong technical and architectural judgment.
  • Experience owning production systems and operational quality.
  • A strong product mindset and focus on customer value.
  • A track record of improving delivery velocity and team effectiveness.
  • Confidence managing budgets, workforce planning, and tough people decisions.
  • Practical experience applying artificial intelligence to software development.
  • A collaborative style that works well in a Product, Engineering, and UX trio.

Responsibilities

  • Define engineering and architecture strategy that supports the product direction.
  • Join product discovery early to shape solutions and flag technical risk.
  • Improve delivery speed, predictability, and release quality across the teams.
  • Own production health, including reliability, security, incident response, and compliance.
  • Balance new product value against technical debt, operational work, and legacy complexity.
  • Introduce artificial intelligence-native engineering practices, tools, and guardrails.
  • Lead, hire, and develop engineering managers, architects, and senior engineers.
  • Manage the area's engineering budget, including cloud, tooling, and headcount.
  • Collaborate with other areas on shared platforms, data, and standards.

About the Company

Emplifi

SaaS platform enabling customer engagement

Emplifi provides a SaaS platform for customer engagement and social media marketing that helps global brands and agencies improve the customer journey. It unifies marketing, commerce, and care tools in one system, offering insights to understand customers, running influencer campaigns from a database of about 30 million influencers, and blending influencer content with user-generated content, plus on-demand training and guides. The platform is subscription-based and integrates with partner SaaS solutions to address complex business challenges, enabling timely, authentic social content across buying moments. Its goal is to close the customer experience gap by delivering cohesive, personalized interactions on social channels and through commerce.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$32.2M
Headquarters
Columbus, OH
Founded
1995

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