Application Administrator
About the job
- 1–3 years of experience in IT operations or IT support (second level) in enterprise environments.
- 1–3 years of experience with ServiceNow.
- C1 German and strong B2 English language proficiency.
- 2–4 years of PostgreSQL knowledge.
- Strong Windows Server fundamentals, including IIS, Computer Management, and Event Viewer.
- 2–4 years of experience with Linux servers, preferably Red Hat.
- Provide second-level support for complex incidents, service requests, and operational issues.
- Handle incidents, problems, changes, and service requests using ServiceNow as the central IT Service Management tool.
- Analyze, troubleshoot, and resolve issues across application, database, operating system, and infrastructure layers.
- Support identity and healthcare-related platforms in a regulated, high-availability environment.
- Collaborate with first- and third-level support, DevOps, and engineering teams.
- Ensure accurate ticket documentation, categorization, prioritization, and service-level agreement compliance in ServiceNow.
- Support DevOps and configuration management activities.
- Contribute to the rollout, configuration, and continuous improvement of the ServiceNow platform.
- Participate in automation and operational efficiency improvements, including AI Operator/AIOps solutions.
- Ensure system stability, availability, and performance during office hours and on-call duty.
- Create and maintain operational documentation, runbooks, and knowledge articles in ServiceNow.
- ITIL Foundation certification.
- Advanced ServiceNow knowledge, including CMDB, Knowledge Management, Reporting, and Automation.
- Experience with Jira.
- Exposure to DevOps practices, including CI/CD, automation, and configuration management.
- Experience in healthcare or other regulated environments.
- Interest in or experience with AI-driven operations (AIOps).
- Basic understanding of networking concepts.
About the company
Deutsche Telekom IT Solutions is a Hungary-based IT and telecommunications services business within the Deutsche Telekom Group. Its teams develop and operate cloud platforms, applications, networks, data systems, and cybersecurity services for enterprise customers and group operations. Work spans software development, infrastructure integration, technical support, service management, and the ongoing maintenance of complex business systems. Originally established as IT Services Hungary, the organization adopted the Deutsche Telekom IT Solutions brand in 2020 and works with international customer teams. Founded in 2006, the Hungarian business is headquartered in Budapest, Hungary.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
2006
Get referred to Deutsche Telekom IT Solutions
See people who can refer or advise you
Simplify's Take
What believers are saying
- Employees have health support: the Hungary benefits page lists health insurance, life and accident coverage, and an assistance program.
- Families get flexible benefit choices: its cafeteria package includes nursery and kindergarten cost support.
- Selected students receive financial support: the E-LIT programme combines paid practical work with a conditional HUF 1 million scholarship.
What critics are saying
- Remote work has a national boundary: the network-engineer posting restricts remote working to Hungary.
- Some technical jobs require two strong languages: its senior data-engineer role specifies German B2 and English C1.
- Internships require sustained availability: the student programme asks for at least 20 working hours per week.
What makes Deutsche Telekom IT Solutions unique
- One Hungary brand spans two operating companies: Deutsche Telekom ITTC Hungary and Deutsche Telekom TSI Hungary share its management platform.
- Security work spans several customer levels: teams protect Hungarian operations, the wider Deutsche Telekom group, and external European enterprises.
- Customer platforms use geographic redundancy: its Fortinet engineering team operates private-cloud networking across two separated data centers.
Help us improve and share your feedback! Did you find this helpful?