Full-Time
Account Manager
Pipeline for future openings
Confirmed live in the last 24 hours
Product experience platform using data intelligence
Junior
London, UK
Required Skills
Sales
Communications
Management
Requirements
- Minimum 2 years experience in a Renewal Specialist position or similar/related function
- Bachelor’s degree or equivalent in a numerate, technical or business discipline
- Technology sales experience in a subscription model environment
- Excellent interpersonal skills with the ability to handle conflict
- Competency with sales pipeline management and CRM tools
- Strong negotiation skills
- Ability to discuss and close multi-year deals
- Excellent executive level communication and presentation skills
- Approaches work with empathy and a creative, problem-solving mindset
- Self-motivated, proactive, energetic team player
- Extraordinary time and process management skills
- Treats work like a craft, constantly honing and refining skills
Responsibilities
- Develop deep expertise and understanding of Pendo’s products, GTM strategy, and standards for pricing and negotiating renewals and expansion
- Research customer contracts and purchasing history for timely and accurate quotes
- Manage opportunity pipeline and provide accurate forecasts to management
- Attain quarterly targets for bookings, on-time renewals, and critical metrics
- Increase penetration in book of business through existing and new offers
- Participate in account reviews and planning
- Manage transaction process from quote through PO
- Handle billing disputes and questions
- Identify when technical guidance is needed for renewal
- Understand customer procurement process
- Work cross-functionally to develop renewal and expansion strategy
Pendo.io offers a compelling workplace due to its influential role in product intelligence and data-driven decision-making within diverse industries. This company provides a dynamic environment that pioneers in leveraging technology to enhance product experiences, making it an attractive option for professionals seeking to engage with high-profile clients and push the boundaries of technological applications in business.
Company Stage
Series F
Total Funding
$472.6M
Headquarters
Raleigh, North Carolina
Founded
2013
Growth & Insights
Headcount