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Royal Bank of Canada

Global banking, wealth management, and insurance

Senior Cyber Security Network Analyst - Global Security

Security Engineering & ArchitectureUpdated on Nov 11
Full-timeToronto, ON, CanadaNo salary listedIn-person

About the Job

Requirements

  • Minimum 4 years of experience.
  • Experience in cyber and network security technology.
  • In-depth, current technical knowledge of IP internetworking and security exposures, including mitigating designs and processes.
  • Thorough understanding of traditional and next-generation cyber and network security technologies to identify and combat threats while delivering a secure, scalable, consistent service.
  • Advanced security knowledge covering firewalls, virtual private networks, and network address translation.
  • Strong understanding of security exposures and mitigating designs.
  • At least two certifications among Palo Alto, Cisco Firewall, Fortinet, or Check Point.
  • Knowledge of network automation and programmability, including Python, application programming interfaces, Ansible, and Terraform.
  • Experience with IPsec site-to-site virtual private network deployment.
  • Ability to participate in a 24/7 on-call rotation, including evenings and nights.

Responsibilities

  • Fulfill firewall requests globally on a day-to-day basis.
  • Deploy and maintain the lifecycle of the site-to-site virtual private network and firewall network platform.
  • Respond to network security events and incident escalations from first-level Service Desk support, internal and external clients, and business partners.
  • Work with DevOps and automation teams to identify automation opportunities, provide technical requirements, and validate functionality before production.
  • Perform root-cause analysis with vendor engineers and escalation teams for major incidents and recurring problems, and implement permanent solutions.
  • Create and improve support documentation and keep reports up to date for major network-related outages.
  • Provide Level 2 on-call support for cyber and network security infrastructure, including firewalls and business-to-business virtual private network connectivity.
  • Independently resolve cyber security network problems by identifying areas for improvement and implementing solutions that enhance efficiency within the scope of responsibility.
  • Maintain and enhance relationships with internal teams and external contacts to deliver measurable business outcomes.
  • Make decisions on issues requiring innovative thinking and technical expertise, and provide recommendations influencing the team and other work areas.
  • Collaborate with business units, vendors, and internal teams to resolve incidents, deliver technical solutions, and address infrastructure and application security requirements.
  • Support leadership and use organizational change management practices, operational processes, and tools for business-as-usual activities.
  • Collaborate with unit teams to meet business objectives and implement process changes that improve agility and reduce costs.

Desired Qualifications

  • Knowledge of Scrum and Agile methodologies for sprint planning using Jira.
  • Exposure to artificial intelligence in cybersecurity.
  • Knowledge of Agile methodology and the Jira platform.
  • Knowledge of ITIL incident, change, and problem management using the ServiceNow platform.
  • Knowledge of the AlgoSec platform, including FireFlow and AFA.
  • Troubleshooting and analytical skills.

About the Company

Royal Bank of Canada

Global banking, wealth management, and insurance

What does RBC do? It provides a wide range of financial services including personal and commercial banking, wealth management, insurance, investor services, and capital markets to clients in Canada, the United States, and 27 other countries. How do its products work? It earns revenue from loans, mortgages, investment products, and advisory services, and uses technology to deliver a seamless client experience across a diversified set of financial services, with an emphasis on digital tools and customer service. How is RBC different from competitors? It combines scale and global reach with a principles-led culture, a strong focus on community impact, and a large, diverse workforce (94,000+ employees) to drive client outcomes and continuous innovation. What is RBC’s goal? To help clients prosper and communities thrive by delivering reliable financial solutions and services while adapting to changing needs and maintaining leadership in the financial sector.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1864

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