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Ikano Retail

Retail and consumer solutions provider

Food Assistant

Full-TimeUpdated on 10/15/2026
No salary listed
Entry
Johor Bahru, Johor, Malaysia
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • Experience handling cash registers in the food services industry.
  • Demonstrated customer service and sales-driven motivation in a retail environment.
  • Passion for food and people.
  • Ability to work flexibly and openly, learn eagerly, and collaborate with others.
  • Attention to detail and ability to prioritize and organize individual work duties efficiently.
  • Pride in serving the food range to customers and motivation to encourage repeat visits.
  • Ability to work weekends, shift hours, and public holidays.
Responsibilities
  • Contribute actively to a safety-first culture.
  • Ensure operational efficiency and that colleagues know and follow routines and requirements in daily work.
  • Learn about the food range, including its content, origins, preparation, and benefits, and share specialist knowledge with guests and colleagues.
  • Present the breadth and depth of the food range to inspire guests.
  • Act quickly on commercial opportunities and customer feedback.
  • Understand and contribute to the department’s action plans, and support the goals and targets set by the manager.

About the company

Ikano Retail is part of Ikano Group, an international company network with about 8,000 employees across 11 countries. It operates in real estate, production, insurance, data analytics and retail, and focuses on making everyday life easier by providing relevant, affordable, and sustainable solutions built on fair terms. The company works by developing and delivering services and products across its diverse businesses to meet people’s needs and simplify their lives. What sets Ikano apart from competitors is its family-owned heritage (owned by the Kamprad family) and its broad, multi-sector approach that ties real estate, manufacturing, finance, data analytics and retail together under a shared mission, aiming for long-term sustainability rather than a single-product focus. Ikano’s goal is to create possibilities for better living for many people through collaboration and fair, affordable, sustainable solutions.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Luxembourg

Founded

1988

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Simplify Jobs

Simplify's Take

What believers are saying

  • FY25 report on December 18, 2025 cited record visitation and record Philippines sales.
  • March 31, 2026 dining hubs at IPC and Toppen add 71,000 square feet.
  • IKEA Chiang Mai Order Point and Mexico expansion keep opening new demand capture points.

What critics are saying

  • Ikano Insight closed April 9, 2026 after weak viability and intense competition.
  • Retail formats face IKEA and marketplace competition, compressing traffic and margins by 2027.
  • Parent complexity spans banking, property, and retail, distracting management from execution.

What makes Ikano Retail unique

  • IKEA-anchored omnichannel retail model across stores, centres, and order points.
  • Ikano Centres mixes shopping, dining, and leasing, deepening dwell time and tenant density.
  • Local-market expansion in Mexico, Thailand, Malaysia, Singapore, and the Philippines diversifies revenue.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Paid Vacation
  • Parental Leave
  • Employee Discounts
  • Meal Benefits
  • Performance Bonus
  • Training Programs

Company News

Cision
Mar 26th, 2024
Strengthening The Ikea Financial Services Offer - Ingka Investments To Acquire Full Ownership Of Ikano Bank

Strengthening the IKEA financial services offer - Ingka Investments to acquire full ownership of Ikano Bank

Ikano Group
Mar 24th, 2023
Ikano Group support Better Shelter following earthquakes in Türkiye and Syria

Ikano Group is partnering up with CARE, UNHCR and IOM to support Better Shelter help those affected by this tragedy.