GTS Solution Manager

We are looking for an experienced professional with in-depth expertise in SAP GTS, SAP ecosystems, and GTC processes to lead the ownership, support, enhancement, and governance, where applicable, of SAP-related solutions and ensuring their compatibility with GTC tools strategy and landscape.

The role is responsible for ensuring the effective operation, maintenance, continuous improvement, and integration of SAP related solutions while coordinating requirements across the various GTC functions. The position supports ongoing ngERP transformation initiatives and provides functional and technical expertise across SAP-related projects and operational activities.

Working closely with GTC teams, IT, SAP delivery teams, system integrators, and other stakeholders, the GTS Solutions Manager ensures business requirements are translated into compliant, scalable, and sustainable technology solutions that support Nokia's GTC objectives and digital transformation strategy.

 The GTS Solutions Manager reports to the Head of HS Classification.
 

You are a great fit if you have:

• Bachelor's degree in Information Technology, Supply Chain, Trade Compliance, Business, Engineering, or a related field.
• SAP GTS Certification or equivalent hands-on SAP GTS expertise (e.g.5+ years of SAP GTS experience).
• Proven SAP GTS E4H implementation, deployment, enhancement, and support experience.
• Experience supporting SAP transformation programs, integrations, and business process improvements.
• Proven experience working with IT organizations, SAP delivery teams, system integrators, and cross-functional global teams.
• Strong understanding of Customs, Export Controls, Sanctions Screening, Rules of Origin, FTAs, Customs Valuation, and related trade compliance processes.
• Self-starter who can work independently and thrive in a dynamic and changing environment.
• Strong communication, stakeholder management, writing, and interpersonal skills.
• Ability to manage and coordinate virtual and cross-functional teams.
• Fluent English language skills.

Preferred Qualifications

It would be nice if you also had:

• Master's degree.
• 3+ years of Global Trade Compliance experience (preferred).
• Trade Compliance, Customs, or Export Controls certification.
• Project Management certification.
• Experience supporting ERP transformation programs and digitalization initiatives.
• Experience with AI, automation, analytics, or emerging technologies applied to compliance processes.
   

As part of our team, you will:

• Own and support SAP GTS and related SAP solutions, covering Customs, HS Classification, Rules of Origin and Origin Management, Free Trade Agreements (FTAs), Customs Valuation, Export Controls, Sanctions Screening, and related compliance processes.
• Act as the GTC solution owner for SAP-related initiatives, ensuring business requirements are translated into compliant, scalable, and sustainable system solutions.
• Drive GTC digital transformation initiatives with a focus on SAP solution, including automation, AI adoption, process simplification, standardization, and continuous improvement of the GTC digital landscape.
• Support ngERP projects, deployments, testing activities, integrations, and business process transformations impacting Global Trade Compliance, ensuring alignment with GTC requirements and SAP GTS capabilities.
• Collaborate with GTC teams, IT, SAP delivery teams, system integrators, and business stakeholders to define, implement, enhance, and support solutions within scope.
• Provide functional and technical expertise for solution enhancements, defect resolution, operational support, releases, user acceptance testing, deployment activities, and post-go-live stabilization.
• Lead Trade Compliance Digital Governance activities, including process harmonization, controls standardization, solution governance, and maintenance of compliance-related system controls, within SAP scope.
• Ensure effective management of SAP solution performance, documentation, governance requirements, and continuous improvement initiatives across the GTC application landscape.