Bottega Veneta Client Advisor

How you will contribute:

• Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives

• Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales

• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records

• Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management

• Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company

• Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested

• Comply with all company policies and procedures

• Maintain an environment where all associates are treated fairly and with dignity and respect

Who you are:

• 1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment

• Ability to consistently achieve and exceed sales goals and KPI’s

• Builds and maintains a loyal client following

• Has a genuine interest in fashion and follows industry trends/news

• Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented

• Possesses strong verbal and written communication 

• Maintains a polished and well-groomed appearance at all times

• Luxury retail sales experience preferred

• Ability to be mobile on the sales floor for extended periods of time

• Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season

• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis

Salary Range:

• Salary range of $26.00-28.00/hr (plus commission and overtime eligibility)

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

EOE MDFV