Manager – Transformation Design Management

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Manager – Transformation Design Management

The Opportunity

Do you want to sit at the heart of enterprise-scale transformation architecting target operating models, build investor grade to green book business cases, and mobilising transformation programmes that deliver measurable outcomes across complex private-sector organisations? You’ll help clients shape the right strategy and turn it into action—clarifying value, designing how the organisation must evolve, and establishing governance that drives confident decisions and real benefits. We translate strategic ambitions and problem statements into actionable plans and define clear roadmaps to success.

About Transformation Design Management

Transformation Design Management (TDM) architect the blueprint and overall structure of what needs to change based on the strategic outcome and direction set out, and design how the transformation will be delivered and experienced by all stakeholders. We do this by turning strategic intent into actionable, funded change. We translate strategy into measurable outcomes and credible plans, designing target operating models that align goals and KPIs with processes, roles, technology, data, and controls. We build investor grade business cases and budgets, covering strategic rationale, investment appraisal, and funding models. We establish and mobilise the Transformation Management Office (TMO) with governance to steer decisions. We lead transformation programmes end‑to‑end, managing risks, decisions, and benefits realisation.

Your Key Responsibilities

• Transformation Strategy & Narrative – Shape transformation direction, develop strategic narratives and align senior stakeholders while building clients’ leadership, governance and delivery capability to drive large‑scale, end‑to‑end transformation and value realisation
• Operating Model Design & Implementation – Lead cross-functional TOM design (process, capabilities, org, roles, governance, tech/data enablement); define transition states and implementation roadmaps.
• Business Case Leadership – Own the end-to-end business case: options analysis, costs/benefits, affordability, sensitivities, scenario modelling, and funding model; guide clients through investment gates to secure approval.
• Benefits Realisation & Value Tracking – Define benefits logic and KPIs; embed benefits tracking into programme governance and executive reporting
• Programme Design & Mobilisation – Stand up the TMO/PMO, governance and cadence; define roles, skills, and delivery model; establish measurement, reporting and decision rights aligned to outcomes/OKRs.
• Stakeholder & Executive Engagement – Facilitate senior alignment, build trusted relationships and advise on portfolio prioritisation and trade-offs.
• Risk & Assurance – Establish RAID and design quality gates; integrate design assurance into delivery reviews to reduce rework and increase delivery confidence.
• Team Leadership – Lead multi-disciplinary teams; coach designers, analysts and programme managers; contribute to practice development and propositions.
• Business Development – Identify opportunities, shape proposals and build the pipeline across priority industries.

Skills and attributes for success

• Proven ability to design and implement TOMs that tie strategy to processes, org, tech and data.
• Strong financial acumen: investment cases, options appraisal, sensitivities, and benefits modelling.
• Mastery of programme design and TMO setup; practical governance that accelerates decisions.
• Confident facilitator and communicator with senior audiences; creates alignment and momentum.
• Analytical problem-solver who brings insightful, practical solutions to complex, multi-stakeholder transformations.

To qualify for the role, you must have

• Extensive experience in consulting, driving large-scale business transformation initiatives
• Demonstrated track record of successful delivery within the private sector, across industry and consulting environments
• 5+ years in programme management or transformation design, including operating model design and business case leadership.
• Hands-on experience establishing TMO/PMO, governance, reporting and stakeholder management.
• Ability to translate strategy into OKRs, roadmaps and credible delivery plans; strong written and visual storytelling.
• Degree (or equivalent experience) and professional written/spoken English.

Ideally, you’ll also have

• Sector experience in Technology, Media & Telecoms, Consumer Products & Retail, Industrial Products, Energy & Resources and Life Sciences.
• Qualifications such as PRINCE2, APM, MSP, MoP, Lean Six Sigma (Green Belt), ITIL, ISEB/BCS Business Analysis.
• Exposure to benefits realisation frameworks and value assurance in complex portfolios.

Additional Information – Transformation Design Management Overview

TDM sits within Business Transformation, working end to end from shaping to execution alongside colleagues in Agile Delivery, Technology Consulting and Strategy & Transactions. We build and orchestrate enterprise transformation programmes with Transformation Realised as the core delivery methodology, spanning Strategy & Narrative, Business Case & Budget, Programme Design & Deployment (TMO/Governance), Transformation Leadership, and TOM design/implementation.

What we offer

You’ll have the chance to build a career as unique as you are, with the scale, support and inclusive culture to become the best version of you. We provide continuous learning, flexibility, and coaching to help you grow as a transformation leader, along with a competitive rewards package. Travel may be required; hybrid and flexible working arrangements help you balance client delivery and life.

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