C

CWILL

Builds post-purchase tools for online merchants

Pop-Up & Email Marketing R&D Trainee - Full-Stack Engineer, Bilingual Mandarin

Full-TimeUpdated on 10/17/2026
$80k - $110k
Entry
Bachelor's
Cary, NC, USA
HybridRelocation to North Carolina is required; the employer cannot hire in other states.
Software EngineeringFull-Stack Engineering

About the job

Requirements
  • A bachelor's degree or higher is required; recent graduates are welcome.
  • No full-time work experience is required; internships, coursework, personal projects, or open-source projects are a plus.
  • Solid computer science fundamentals in data structures, networking, databases, operating systems, and software engineering are required.
  • Basic coding ability in at least one backend language, such as Java, Python, Go, or Node.js, is required.
  • Frontend basics in HTML, CSS, and JavaScript, plus familiarity with a common framework such as Vue or React, are required.
  • Database fundamentals such as MySQL and Redis are required, including the ability to design simple tables and write SQL.
  • Familiarity with API development, frontend–backend integration, Git, Linux, and deployment workflows is required.
  • Familiarity with, or eagerness to master, AI coding tools such as ChatGPT, Claude, Cursor, or Copilot is required, as is the ability to understand, verify, and improve AI-generated code rather than shipping it blindly.
  • Professional working proficiency in Mandarin Chinese and English is required for daily work with the engineering team in China.
Responsibilities
  • Develop business systems, internal tools, data tools, and AI applications, gradually taking on the full cycle of frontend, backend, database, API integration, testing, and deployment with a mentor.
  • Use AI tools to break down requirements, generate code, debug, write test cases and documentation, and build productivity tools.
  • Build small feature modules end to end, including pages, APIs, database tables, admin settings, permissions, data processing, and basic deployment.
  • Work with product and business teams to understand requirements, participate in solution discussions, break down tasks, integrate and test work, verify releases, and run retrospectives.
  • Participate in code reviews and technical retrospectives to improve code quality, engineering standards, testing discipline, and reliability.
  • Capture reusable knowledge, including components, scripts, AI prompts, runbooks, and project notes.
  • During months 1–3, learn frontend, backend, databases, APIs, Git, testing, deployment, and the AI workflow, and build strong engineering habits.
  • During months 3–6, ship complete small features such as a page, API, table, admin setting, or release, with frequent code review.
  • During months 6–12, independently own small and medium features, using AI to plan, break down tasks, integrate, test, and release.
  • During months 12–18, develop into an AI-native full-stack engineer with business understanding, delivery skills, and AI collaboration.
Desired Qualifications
  • Projects involving web systems, admin dashboards, mini-programs, AI tools, automation scripts, or data processing are a plus.
  • Strong interest in AI-assisted development, full-stack engineering, and building business systems is desirable.
  • Curiosity, hands-on learning, and initiative in exploring and solving problems are desirable.

About the company

CWILL provides software for online merchants to manage customer activity after a purchase and encourage repeat business. Its apps combine shipment tracking, returns and exchanges with product reviews, loyalty rewards, referral programs and email marketing. Store teams use the tools to send delivery updates, resolve return requests, collect customer feedback and coordinate campaigns, while a separate chatbot answers shopper questions using store information. Merchants install individual apps or connect several products, with paid subscriptions based on selected features and usage alongside free plans. The business began in 2014 as Channelwill and is headquartered in Cary, North Carolina.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Cary, NC

Founded

2014

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Simplify Jobs

Simplify's Take

What believers are saying

  • CWILL lists remote lead-product work in five US states, including North Carolina and California.
  • CWILL's August 2026 loyalty rebrand recap confirms existing points, data and plans carried over without migration.
  • CWILL AI Chat includes unlimited core replies, order tracking and multilingual support without a credit card.

What critics are saying

  • CWILL's October 2026 DevOps/SRE listing requires bilingual Mandarin, narrowing eligibility for that engineering role.
  • CWILL permits Hong Kong and Shenzhen affiliates to access personal data for technical, operational and customer support.
  • CWILL's annual-plan customers must wait until their plan ends to downgrade to monthly billing.

What makes CWILL unique

  • CWILL links review submissions to loyalty points, including text, photo and video reviews.
  • CWILL splits product data-controller responsibilities between its US corporation and Hong Kong Channelwill entity.
  • CWILL reserves custom tracking integrations and dedicated onboarding and customer-success managers for its Enterprise plan.

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Benefits

  • Remote Work Options
  • Hybrid Work Options
  • Health Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Holidays

Company News

Yahoo Finance
May 20th, 2026
CWILL debuts unified post-purchase retention platform at The Lead Summit 2026

CWILL, an AI-driven e-commerce platform for direct-to-consumer brands, showcased its unified post-purchase retention system at The Lead Summit 2026 in New York. The platform connects post-purchase experiences with customer retention through automated workflows that respond to real-time customer interactions. Founded by CEO Bo Liu, CWILL integrates tracking, returns and customer engagement into a single system. Post-purchase signals such as delivery updates and return requests trigger retention actions including loyalty incentives, personalised referrals and review generation. The platform uses AI to orchestrate engagement across the customer lifecycle, tailoring experiences based on customer tier and loyalty status. CWILL enables brands to automate post-purchase workflows whilst strengthening customer lifetime value through continuous engagement rather than isolated transactions.

Business Wire
Mar 26th, 2026
CWILL unveils unified AI-driven e-commerce platform for DTC brands at Shoptalk 2026

CWILL, a unified AI-driven ecommerce platform for direct-to-consumer brands, showcased its capabilities at Shoptalk 2026 in Las Vegas. The platform integrates marketing, post-purchase and retention functions into a single system. Founded in 2014 and headquartered in North Carolina, CWILL offers email marketing automations, AI chatbots, post-purchase solutions, reviews and loyalty systems, and AI-powered SEO suggestions. The platform aims to address the challenge of disconnected systems that prevent brands from realising value from multiple tools. "The challenge for brands today is not missing functions but disconnected systems," said COO Kang Yang. The company's product suite includes ParcelWILL, TrustWILL, ChatWILL, SendWILL and SEOWILL, helping brands simplify operations and drive sustainable growth.