Food & Beverage Attendants - Altus Rooftop Bar & Lounge

Job Description

As a part-time Food & Beverage Attendant at Altus Rooftop Bar & Lounge, you will deliver polished, personalised service across our rooftop bar and lounge, helping create memorable experiences for every guest.

You will:

• Deliver warm, attentive and personalised table service in a luxury environment
• Look after guests throughout their experience, anticipating their needs and ensuring exceptional service from arrival through to departure
• Provide elegant and attentive service during our High Tea experiences
• Assist with the setup, service and pack-down of High Tea, ensuring every detail is presented to our luxury standard
• Assist the bar team during busy service, including preparing and delivering drinks, maintaining the bar area and supporting smooth service, without necessarily working behind the bar
• Have a strong knowledge of our food and beverage offering and confidently make recommendations to guests
• Maintain a high standard of presentation, cleanliness and attention to detail throughout service
• Work closely with the wider Food & Beverage team to ensure smooth and seamless operations
• Use initiative to anticipate guest needs and create personalised moments that exceed expectations
• Remain calm, professional and solutions-focused during busy periods

Qualifications

• Previous Food & Beverage or hospitality experience, preferably in a quality or luxury environment
• A genuine passion for providing exceptional guest service
• Excellent communication and interpersonal skills
• A polished and professional presentation
• Strong attention to detail and pride in delivering high standards
• A confident, friendly and proactive approach to guest service
• Ability to work effectively as part of a team in a fast-paced environment
• Current Victorian RSA is essential
• Flexibility to work predominantly evening shifts, generally starting from around 3pm or 4pm, with finishes as late as 11pm or 12am
• Availability across evenings, weekends and public holidays is essential

Additional Information

What’s in it for you...

• The opportunity to work in one of Melbourne's sophisticated rooftop hospitality venues
• A luxury environment where service and attention to detail genuinely matter
• Exposure to premium cocktails, High Tea and elevated table service
• A supportive team environment with opportunities to learn and develop your hospitality skills
• Career opportunities across Hotel Chadstone and Accor
• Worldwide accommodation and Food & Beverage discounts across Accor
• Exclusive discounts at Chadstone - The Fashion Capital and additional employee benefits

If you take pride in delivering exceptional service, enjoy creating memorable guest experiences and want to develop your skills in a luxury rooftop environment, we'd love to hear from you. Join the Altus team and help create stories that stay. We can’t wait to welcome you!