Baptist Health (Central Alabama)

Faith-based hospital system serving Central Alabama

Medical Assistant - ENT

Clinical Support & Patient AdministrationPosted on Nov 13

Full-timeWesley Chapel, FL, USANo salary listed

About the Job

Requirements

High school graduation or equivalent is required.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient-care setting, is required.
Current American Heart Association Basic Life Support Healthcare Provider certification is required.
For hires after January 1, 2015, current certification within six months of hire by an accepted medical assistant certification agency is required. Accepted certifications include CCMA, CMA, CMAC, NCMA, NRCMA, NRCAMA, and RMA; certifications from other agencies may be considered case by case.
Must demonstrate the knowledge and skills necessary to provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.

Responsibilities

Provide patient care under the direction and supervision of a physician or Advanced Practice Provider in an ambulatory care setting.
Support effective and professional communication with patients and family members, and collaborate with administrative and operations staff.
Gather patient data through interviews and observation.
Assist patients and families with preparation for examinations.
Assist the physician or Advanced Practice Provider during examinations and procedures.
Demonstrate competency in practice-defined tasks and skills.
Document treatments, procedures, and patient education according to organization and department policies.
Act as a patient liaison by scheduling specialty testing or consultations and providing patients with scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Follow organizational and department policies, procedures, value statements, and standards.
Follow personal and patient safety practices and infection-control standards.
Maintain regular, punctual attendance in accordance with applicable policies and standards.
Participate in Quality Assurance and Quality Indicator activities as assigned.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting requirements.
Use supplies efficiently.
Assist the business office with reception, scheduling, and patient discharge as needed.

Position Summary

Florida Medical Clinic Orlando Health

Job Title: Medical Assistant

Status: Variable Full Time - Office Hourse - Monday - Thursday 8:00 AM to 5:00 PM

Department: ENT

Location: Must be able to travel to Brandon, Carrollwood and Wesley Chapel

Position Summary Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting.

Why is Florida Medical Clinic Orlando Health your best place to work?

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

✅ Financial & Retirement – Up to 5% employer match on retirement contributions.

✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.

✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities

Essential Functions

Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Supports and demonstrate effective and professional communication with patients and family members
Works collaboratively with the administrative and operations staff.
Gathers patient data through interviews and observation.
Assist patients and families with preparation for examination.
Assists the physician or APP during examination and procedures.
Demonstrates competency in specific tasks and skills as defined by the practice.
Documents, treatments, procedures, and patient education according to Orlando Health and department specific policies.
Assist the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under the direction of a provider
Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.
Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

Must be able to demonstrate the knowledge and skills necessary to provide care and can assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
Participates in Quality Assurance and Quality Indicator activities as assigned.
Demonstrates awareness of medical/legal issues, patient rights and compliance with regulatory and accrediting agencies.
Practices the efficient use of supplies.
Assists business office as needed with reception, scheduling, and discharge of patients.

Qualifications

Education/Training

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required

Licensure/Certification

Maintains current American Heart Association BLS Healthcare Provider Certification -and- If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire -

Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com)
Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)(www.amcaexams.com)
National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)
Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)
Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org)
Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis

*Updated 11.13.26*

About the Company

Baptist Health (Central Alabama)

Faith-based hospital system serving Central Alabama

Baptist Health is a faith-based nonprofit health system caring for communities across Central and Northeast Alabama. Its hospitals, emergency services, physician practices and outpatient clinics combine acute, primary and specialty care, including heart, cancer, surgical, diagnostic and women's services. Baptist Health Medical Group includes community-based physician practices alongside hospital and specialty care, extending services beyond inpatient stays. The system is part of Orlando Health, a nonprofit academic health organization whose network spans Florida, Puerto Rico and Alabama. Baptist Health traces its roots to a hospital ministry founded by Birmingham-area Baptist congregations in 1922.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1922

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