Key Account Manager - Healthcare/Specialty

Overview

OVERVIEW:

Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world.

POSITION SUMMARY:

The Key Accounts Manager will be responsible for growing sales while maintaining current sales & profitability from existing accounts. A significant focus will be on identifying new opportunities & expanding sales, indirectly managing development of new products and improving the relationship with assigned customers while achieving company objectives. Develops marketing strategies, business plans, and new product strategies for assigned customers. Maintains constant contact with customers to ensure their needs are met.

Responsibilities

JOB DUTIES & RESPONSIBILITIES:

• Drive revenue growth by consistently meeting or exceeding monthly, quarterly, and annual sales targets through effective sales strategies and customer engagement.
• Build and maintain a robust pipeline of qualified leads to ensure sustainable business growth and market expansion.
• Establish and nurture long-term relationships with both new and existing customers to maximize customer lifetime value and retention rates.
• Serve as the primary point of contact between the company and its customers, ensuring exceptional service delivery throughout the entire sales cycle.
• Expand the company's market presence by identifying and capitalizing on new business opportunities within assigned territories or target markets.
• Represent the company's brand, products, and services professionally to enhance market reputation and competitive positioning.
• Contribute to team success by collaborating with marketing, customer service, and other departments to align sales efforts with overall business objectives.
• Provide valuable market intelligence by gathering and reporting customer feedback, competitive activities, and industry trends to inform product development and business strategy.
• Negotiate pricing, volume, and terms with customers that maximize company financial and strategic objectives.
• Provide information needed for accurate volume forecasts and sales to Magnera Finance, Logistics, and Manufacturing to support capacity planning and line scheduling process.
• Understands and determines product pricing based on product value proposition and market pricing.
• Demonstrated negotiation skills with ability to close new business.
• Travel: approximately 45%

Qualifications

QUALIFICATIONS:

• Minimum Bachelor’s Degree in Business, Sales and Marketing or equivalent degree.
• Minimum of 5 years of experiences working in Sales/Marketing management required, preferably in a manufacturing environment in either Healthcare or Filtration-related markets.
• Non-woven and or film background is preferred.
• Experience working in systems (i.e., CRM, ERP, Sales Forecasting)
• Proficient in Power Point, Word and Excel

COMPETENCIES:

• Ability to build and maintain strong, collaborative working relationships.
• Must be detail oriented with excellent organizational and follow-up skills.
• Ability to manage multiple projects and priorities.
• Strong communication skills, both written and oral within the corporation and at multiple customer levels
• Able to demonstrate patience and professionalism in the face of the customer.
• Strong leadership and interpersonal skills
• Team player

WORKING CONDITIONS/PHYSICAL DEMANDS:

• Most of the job is performed in an office environment with some time spent on the plant manufacturing floor.
• Work is performed in an office environment with frequent contact with others. Requires prolonged sitting and frequent bending, stooping and stretching, manual dexterity, the ability to distinguish letters, occasional lifting, and the use of office equipment.  The ability to handle multiple projects and deadlines.