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R1 RCM

Technology-driven revenue cycle management for providers

Director Analytics Business Intelligence

Data Engineering +1Confirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, Healthcare Administration, or a related discipline is required.
  • At least 15 years of progressive experience in Analytics, Business Intelligence, Data Engineering, or Reporting functions is required.
  • At least 5 years of leadership experience managing large global teams is required.
  • Success managing global stakeholder relationships, particularly with US-based business partners, is required.
  • Experience leading enterprise analytics transformation and large-scale reporting organizations is required.

Responsibilities

  • Define and execute the strategic roadmap for Analytics and Business Intelligence aligned with organizational and client priorities.
  • Drive analytics-led operational transformation across end-to-end Revenue Cycle Management functions, including Patient Access, Coding, Billing, Denials, Collections, and Payment Posting.
  • Collaborate with executive leadership across US and India teams to enhance data-driven decision-making and operational visibility.
  • Lead enterprise KPI governance, reporting standardization, and analytics modernization initiatives.
  • Establish scalable frameworks for self-service analytics and business intelligence adoption.
  • Lead enterprise-wide data integration strategy across operational, financial, and client systems.
  • Oversee development and optimization of ETL/ELT pipelines, data warehouses, and cloud-based analytics platforms.
  • Ensure high standards of data quality, governance, security, and compliance across analytics ecosystems.
  • Partner with technology and architecture teams to enhance automation and data accessibility.
  • Oversee development and delivery of executive dashboards, operational scorecards, client reporting, and performance analytics.
  • Ensure timely and accurate reporting supporting SLA management, productivity tracking, financial performance, and operational excellence.
  • Drive adoption of visualization best practices and intuitive BI solutions for business stakeholders.
  • Lead reporting transformation initiatives to improve efficiency, scalability, and automation.
  • Standardize and optimize the reporting inventory.
  • Lead advanced analytics teams focused on forecasting, trend analysis, productivity optimization, denial analytics, workforce analytics, and revenue improvement opportunities.
  • Identify opportunities to leverage predictive analytics, AI/ML, and intelligent automation within RCM workflows.
  • Translate complex operational data into actionable business recommendations for leadership teams and clients.
  • Serve as a strategic analytics partner to US and India operational leadership and client stakeholders.
  • Present operational insights, business reviews, and strategic recommendations to senior leadership teams.
  • Collaborate across Operations, Technology, Finance, Transformation, Quality, Compliance, and Client Services organizations.
  • Support executive governance reviews, client presentations, and strategic transformation initiatives.
  • Lead and inspire a high-performing analytics organization of 200+ professionals across multiple functions and delivery teams.
  • Build leadership capability across managers, leads, and SMEs.
  • Drive talent development, succession planning, employee engagement, and capability enhancement initiatives.
  • Foster a culture of innovation, accountability, collaboration, and continuous improvement.
  • Establish delivery governance models, SLA frameworks, prioritization mechanisms, and performance management standards.
  • Drive process improvement, automation, and operational efficiency initiatives across analytics delivery.
  • Ensure adherence to HIPAA, healthcare compliance standards, data privacy, and information security protocols.
  • Manage risks, escalations, dependencies, and cross-functional coordination.

Desired Qualifications

  • A master's degree (MBA or MS) is preferred.
  • Experience in the Healthcare Revenue Cycle Management (RCM) domain is a plus.
  • Experience managing teams of 200 or more employees is preferred.
  • Preferred BI and visualization expertise includes Power BI, Tableau, Qlik Sense, and QlikView.
  • Preferred data platform expertise includes SQL Server, Snowflake, Oracle, Azure, AWS, and Redshift.
  • Preferred ETL and data integration expertise includes Informatica, SSIS, Talend, Alteryx, or equivalent tools.
  • Preferred analytics and automation expertise includes SQL, Python, R, and exposure to AI/ML.
  • Familiarity with Agile, Scrum, and DevOps is preferred.

About the Company

R1 RCM

Technology-driven revenue cycle management for providers

R1 RCM provides revenue cycle management solutions for healthcare providers, helping hospitals, health systems, and physician groups manage patient service revenue. Its products cover front-end, middle, and back-end processes—from registration and scheduling to coding, billing, collections, and denials management—using automation to streamline workflows. The company differentiates itself by offering end-to-end RCM services under long-term contracts with performance-based incentives, acting as a single vendor for multiple revenue-cycle needs and leveraging data-driven insights. Its goal is to cut administrative waste, improve financial performance, and enhance the patient experience so providers can focus more on patient care.

Company size
10,001+
Company stage
IPO
Headquarters
Murray, UT
Founded
2003

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