Full-Time

Solutions Architect

Corporate Services

Posted on 8/22/2025

Global Relay

Global Relay

1,001-5,000 employees

Cloud-based messaging archiving and compliance platform

Compensation Overview

CA$120k - CA$140k/yr

+ Corporate Bonuses + RRSP Contribution Matching

Vancouver, BC, Canada

Hybrid

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

Category
Sales & Solution Engineering (1)
Requirements
  • 5+ years in a Solution Architect role, or equivalent experience.
  • Demonstrable experience with needs gathering, technology selection, and definition of, collaboration on, and review of solution architectures for corporate systems.
  • Knowledge of standards, frameworks, and practices related to enterprise architecture, integration architecture and data architecture.
  • Experience with Application and SaaS integrations.
  • Experience with Public and private cloud infrastructure.
  • Experience with creating integration solution blueprints, technical specifications and reference materials.
  • Experience with designing custom integration solutions using APIs, web services, messaging protocols, and Integration Platform as a Service (iPaaS) solutions.
  • Experience with data modelling, mapping and governance.
  • Experience with SSO and identity management integrations.
  • Experience with definition of role based access control models.
  • Experience with security methodologies and technologies.
  • Experience with POC specification and evaluation.
  • Experience with modern coding practices and application architectures.
  • Ability to be hands-on technical where required.
  • Proven experience in managing relationships with vendors/consultants, IT Operations teams, Security, software development teams, Product Managers and internal stakeholders including executives.
Responsibilities
  • Gathering of high level business needs from various stakeholders.
  • Perform technology/vendor assessments, facilitate selection and the successful integration across the broader organization.
  • Definition of POC scope and criteria.
  • Creation of solution designs and other architecture artefacts for corporate systems, ensuring consistency with agreed business requirements.
  • Collaborate with other Architects, Engineering, Operations, Security and Product Management, to ensure that architectures and designs are reviewed and signed off by all stakeholders and related initiatives are aligned with the strategic direction of the business.
  • Work with project teams to define the integration strategies of their projects.
  • Lead or assist in the resolution of complex technical problems, spikes or PoC's, collaborating with peers to remove blockers and address issues.
  • In collaboration with peers, where applicable define the infrastructure, and hardware requirements that support the development and deployment of services in ways that scale simply and quickly to support business growth.
  • Assist with incident response, troubleshooting, root cause analysis, and problem resolution where require.
  • Ensure that risks are identified and fully understood by relevant risk owners, and that risk mitigation strategies are in place for risks raised.

Global Relay provides cloud-based messaging archiving and information governance solutions for regulatory compliance and data management. It archives emails, instant messages, social media, and other communications, using a Data in Place approach with advanced search, analytics, visualizations, and user activity monitoring to support fast eDiscovery. The platform differentiates itself with a global customer base, high automation, rapid search speeds, and an integrated suite of archiving, analytics, and governance tools. Its goal is to help organizations stay compliant, reduce data-management costs, and turn archived communications into actionable information for decision-making.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • AI surveillance platform adoption accelerates as FINRA and SEC tighten off-channel communication oversight.
  • Generative AI integrations with OpenAI and enterprise tools expand TAM beyond traditional archiving.
  • Vendor consolidation drives financial services clients toward unified archiving, surveillance, and eDiscovery platforms.

What critics are saying

  • Microsoft Teams and Slack native compliance features erode core email and IM archiving TAM.
  • LLM-based false positives expose Global Relay to wrongful termination liability and regulatory fines.
  • OpenAI builds native ChatGPT compliance archiving, commoditizing Global Relay's AI differentiation within 24 months.

What makes Global Relay unique

  • Agentic AI with contextual conversation understanding reduces false positives in financial surveillance.
  • Open Connector API integrates encrypted file transfers, ChatGPT Enterprise, and Slack compliance natively.
  • Serves 22 of top 25 banks with 20+ years cloud archiving market leadership.

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Benefits

Health Insurance

Paid Vacation

Parental Leave

401(k) Company Match

Flexible Work Hours

Hybrid Work Options

Company News

Business Wire
May 13th, 2025
Global Relay to Debut Enhanced AI Surveillance Solution at FINRA Annual Conference 2025

Global Relay to debut enhanced AI surveillance solution at FINRA Annual Conference 2025.

Latest Nigerian News
Jan 17th, 2025
AI Tools Crack Down on Wall Street Trader Code Speak

Companies like Behavox and Global Relay are developing AI tools that can interpret trader slang, emoji-laden messages and even coded language that traditional detection systems might miss, WSJ reports.

Techstory
Jul 22nd, 2024
Global Relay Announces Integration with OpenAI's ChatGPT Enterprise Compliance API to Revolutionize Financial Compliance

Global Relay announces integration with OpenAI's ChatGPT Enterprise Compliance API to revolutionize financial compliance.

FF News
Jul 22nd, 2024
Global Relay Announces Integration With Openai'S Chatgpt Enterprise Compliance Api

Global Relay, the leading provider of communications compliance solutions for regulated industries, announces its integration between OpenAI’s ChatGPT Enterprise Compliance API and Global Relay’s financial compliance platform. The new compliance capabilities launched by OpenAI in conjunction with Global Relay’s platform will help customers use OpenAI’s Enterprise Compliance API to meet industry standards for business communications recordkeeping, data archiving, and surveillance.OpenAI’s ChatGPT Enterprise Compliance application programming interfaces (API) allows ChatGPT Enterprise workspace administrators to manage their data to help ensure privacy and compliance with regulatory standards. Companies in all sectors, including Global Relay’s client roster of 20,000 financial institutions worldwide, will be able to use the Global Relay Connector for ChatGPT Enterprise solution to help compliantly capture and archive prompts, conversations, and file attachments between individual users and ChatGPT Enterprise, and securely store all this data in Global Relay Archive.“We are delighted to begin an impactful launch integration with a company whose technology is transforming virtually every industry and business function before our eyes, including financial compliance,” commented Sahar Kayhani, Chief Product Officer at Global Relay. “Generative AI, such as ChatGPT, represents a significant advancement in how businesses interact with customers and manage internal communications. This significant shift in business operations also ushers in the need for regulatory compliance solutions that meet the evolving needs of the industry.”Global Relay’s integration with OpenAI’s ChatGPT Enterprise Compliance API will enable enterprise compliance and risk leaders to capture, archive, and access ChatGPT Enterprise data alongside Global Relay’s existing monitoring of instant messaging tools, and social media, voice, files, and business collaboration tools — all within a single platform.Kayhani added, “In light of regulators’ intensified focus on off-channel communications, many customers were asking us for the capability to capture ChatGPT Enterprise data. Our connector will enable organizations to harness the full potential of generative AI, with peace of mind knowing that the audit trail of communications is readily available to disclose to regulatory agencies, while maintaining the highest standards of data integrity, completeness, and security

Global Relay
Aug 3rd, 2023
Global Relay recognized in the gartner® Hype cycle™ for Data security, and Hype cycle™ for Storage and Data Protection technologies, 2023

Global Relay has been recognized as a Sample Vendor for Digital Communication Governance in 2 Gartner Hype Cycle Reports, 2023.

INACTIVE