I

IHG

Global hotel company

Restaurant Supervisor - Cp

Full-TimeUpdated on 10/16/2026Deadline 11/13/26
No salary listed
Mid
Kuwait
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • Ensure colleagues comply with hotel policies, grooming standards, and IHG service expectations.
  • Ensure accurate billing, cashiering procedures, and cash handling practices.
  • Ensure compliance with HACCP, food safety, hygiene, sanitation, and health and safety regulations.
Responsibilities
  • Supervise and support the restaurant team during daily operations to ensure efficient and professional service.
  • Assist in training, coaching, and developing colleagues to improve performance and service standards.
  • Conduct daily briefings and allocate duties to ensure smooth operations.
  • Foster a positive working environment and encourage teamwork across all departments.
  • Support the Restaurant Manager in achieving departmental revenue and profitability targets.
  • Monitor stock usage and minimize wastage through effective inventory control.
  • Assist with inventory counts and ordering of restaurant supplies when required.
  • Deliver exceptional guest service by ensuring prompt, courteous, and personalized service at all times.
  • Welcome and engage with guests, addressing inquiries and resolving concerns promptly and professionally.
  • Monitor service quality to ensure compliance with IHG brand standards.
  • Handle guest complaints efficiently and escalate concerns when necessary.
  • Oversee daily restaurant operations, ensuring cleanliness, organization, and readiness before each service period.
  • Ensure tables, buffet displays, and service stations are properly set up and maintained.
  • Coordinate with the kitchen and other departments to ensure timely and accurate food and beverage service.
  • Promote sustainable work practices by minimizing waste and conserving resources.
  • Maintain a safe, clean, and organized working environment.
  • Perform any other reasonable duties assigned by management to support the operation.

About the company

I

IHG

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IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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