Job Description

Our HR Business Partners (HRBP) support specific teams, working with management and employees on people-related issues: talent management, employee relations, coaching, compensation, conflict and performance management, organizational development and more. HRBPs are instrumental in initiating and driving HR programs within specific functions.

We’re looking for a Global HRBP to guide people and programs within our Cash Marketing and Commerce Customer Operations team. You will work with business leaders and employees to provide hands-on support, insight, and advice concerning employee relations, performance management, coaching, compensation, conflict management, organizational development, training and more. You’re comfortable speaking up and driving programs forward despite any unexpected roadblocks.

You will:

• Provide comprehensive support to employees operating within the Australia, UK, and US markets.
• Offer thought partnership regarding organizational and people-related strategy and execution.
• Provide HR expertise in feedback, performance management, employee relations and coaching, and organizational design.
• Collaborate with HR team to advocate for and accelerate a culture in which people feel engaged and inspired to deliver top business results.
• Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction.
• Lead core HR processes, such as performance calibrations, compensation cycles and promotions.
• Analyze and interpret different types of employee reports (eg, compensation, job levels, and attrition) to guide decision-making and provide proactive solutions to client groups.
• Partner with business leaders globally to develop and implement HR policies and practices to support the strategic growth of the business
• Work with relevant partner teams to work on value-added programs in areas of performance management, promotions, career development, mobility, training and more.

Qualifications

You have:

• A minimum of 4+ years experience in an HR Business Partner role and a minimum of 6+ years of relevant experience.
• Knowledge of International and US HR programs, including applicable country and federal employment laws and regulations.
• A history of partner alignment to build and improve company culture and increase employee engagement.
• Relevant experience building and improving company culture and increasing employee engagement, and expertise in performance management.
• Effective coaching, active listening, and facilitation skills and ability to influence colleagues at all levels.
• Experience supporting business leaders on company-wide people projects.