Retirement Villages Group

Operators of housing-with-care retirement communities

Facilities Manager

Facilities ManagementConfirmed live in the last 24 hours

Full-timeTregony, Truro, UKNo salary listed

About the Job

Requirements

A Level 2 or above qualification in Facilities Management or equivalent.
At least 3 years of experience managing estates, buildings, or residential facilities, such as a retirement community, hospital, school, or housing estate.
IOSH Managing Safely and Legionella awareness certification.
Practical knowledge of fire, water, and building safety regulations.
Experience managing planned preventative maintenance programmes, budgets, and contractor relationships.
Strong information technology and systems capability, including Office 365 and facilities software platforms.

Responsibilities

Act as a trusted point of contact for residents and promote a responsive and inclusive service culture.
Welcome new residents and guide them through facilities and maintenance processes.
Engage with the Residents' Association and committees, listen to feedback, and respond to it.
Promote value-added services that enhance the resident experience and generate revenue.
Manage and maintain the village's buildings, mechanical and electrical systems, communal areas, and landscaped grounds.
Lead planned preventative maintenance, procurement, and contractor management within budget.
Ensure effective use and maintenance of safety and communication systems, such as emergency calls and fire alarms.
Ensure compliance with health and safety legislation, including fire, legionella, water safety, and building regulations.
Conduct audits and risk assessments and implement corrective actions.
Act as the village's health and safety lead and embed a safety-first culture across the team.
Recruit, train, and lead a team of Estates Operatives and manage external contractors.
Plan staffing rotas and team meetings, monitor performance, and support career development.
Drive an inclusive and values-driven team environment, championing collaboration and continuous improvement.
Contribute to annual budgeting and cost control for estates-related services.
Maintain accurate records, oversee procurement, and track contractor performance.
Support timely preparation of homes for resale or rental to minimise vacancies and maximise value.

Desired Qualifications

NEBOSH or Fire Safety Level 2 certification.
Working knowledge of plumbing, electrical, or building trades.

Facilities Manager

Retirement Villages Group · Tregony, United Kingdom · Full-time · Posted 2026-09-11

Workplace: on_site

Department: Roseland Parc

Description

We are excited to be recruiting for a skilled and dedicated Facilities Manager to oversee our property and grounds maintenance here at Roseland Retirement Village. Ensuring that our beautiful village remains a safe, clean, and welcoming environment for all residents, staff, and visitors. This is a full-time role working 5 days per week - 37.5 hours per week. Flexibility will be required as you will be required any 5 days out of 7 (some weekends included).

In this hands-on role, you will work as part of the Village Management Team to uphold the highest standards of service delivery, compliance, and customer experience. You'll lead a small team of Estates Operatives and contractors to ensure our buildings, equipment, and grounds remain well-maintained and compliant, while creating a warm and supportive community where residents can truly thrive.

Key Responsibilities

Customer & Community Focus

Act as a trusted point of contact for residents, promoting a responsive and inclusive service culture
Welcome new residents and guide them through facilities and maintenance processes
Engage with the Residents' Association and committees, actively listening and responding to feedback
Promote value-added services that enhance the resident experience and generate revenue

Property & Grounds Management

Manage and maintain the village's buildings, mechanical and electrical systems, communal areas, and landscaped grounds
Lead planned preventative maintenance (PPM), procurement, and contractor management within budget
Ensure effective use and maintenance of safety and communication systems (e.g., emergency calls, fire alarms)

Health & Safety Compliance

Ensure full compliance with Health and Safety legislation, including fire, legionella, water safety, and building regulations
Conduct audits and risk assessments, and implement corrective actions
Act as the village's health and safety lead, embedding a safety-first culture across the team

Team Leadership & Development

Recruit, train and lead a team of Estates Operatives and manage external contractors
Plan staffing rotas and team meetings, monitor performance, and support career development
Drive an inclusive and values-driven team environment, championing collaboration and continuous improvement

Operational & Financial Management

Contribute to annual budgeting and cost control for estates-related services
Maintain accurate records, oversee procurement, and track contractor performance
Support timely preparation of homes for resale or rental to minimise voids and maximise value

The ideal candidate:

Essential:

Level 2 or above qualification in Facilities Management or equivalent
3+ years' experience managing estates, buildings or residential facilities (e.g. retirement community, hospital, school, housing estate)
IOSH Managing Safely and Legionella awareness certification
Practical knowledge of fire, water and building safety regulations
Skilled in managing PPM programmes, budgets, and contractor relationships
Strong IT and systems capability (Office 365 and facilities software platforms)
Clear communicator with a people-first, solution-oriented approach

Desirable:

NEBOSH or Fire Safety Level 2 certification
Working knowledge of plumbing, electrical or building trades

Benefits

Medicash health plan
Birthday leave
Pension scheme & life assurance
Access to discounted gift cards and exclusive wellbeing perks
A supportive, community-focused working environment
Opportunities for professional development and advancement

Our Values

At Retirement Villages, our culture is shaped by values that we live every day:
Age Well, Community, Keep Improving, Invest Wisely, Planet Positive, One Team

Apply

Apply at Retirement Villages Group

About the Company

Retirement Villages Group

Operators of housing-with-care retirement communities

Retirement Villages Group develops and operates housing-with-care communities for older people in the UK. It creates self-contained homes within larger, connected communities that offer access to local services and activities, aiming to support independent living with care options as needed. The product is a mix of residential housing and on-site wellbeing and care services designed to enable residents to live independently for longer while staying part of a community. The company differentiates itself by a long history (since 1981) as a dedicated developer and operator, a presence across 16 sites with plans to expand to 40 sites and 5,000 homes, and backing by BNP Paribas Asset Management Alts for long-term sustainable investment. Its goal is to provide positive life choices for older people through community, wellbeing, and flexibility, while benefiting the planet and the healthcare system for future generations.

Company size: 51-200
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $151.8M
Headquarters: United Kingdom
Founded: 2005

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