RedLion Mobile

Community-first retailer delivering telecom services

Wireless Retail Sales Associate

Retail SalesConfirmed live in the last 24 hours

Full-timeAmarillo, TX, USA

About the Job

Requirements

A high school diploma or GED is required.
Must be comfortable proactively approaching walk-in customers, explaining plans and promotions clearly, and handling customer objections.
Must be able to build repeat-customer relationships and maintain long-term brand loyalty.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Must be able to stand for extended periods and lift up to 35 pounds.
Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
Eligibility to work in the United States is a plus.

Responsibilities

Engage customers and proactively present telecommunications products and services.
Sell mobile, internet, cable, television, and related support services.
Identify customer needs and recommend suitable products or service packages.
Upsell and cross-sell products to maximize sales opportunities.
Meet or exceed individual sales goals, commission goals, and store performance expectations.
Explain products, services, pricing, and promotions clearly to customers.
Provide a positive, professional, solution-focused customer experience.
Build customer relationships and create long-term brand loyalty.
Maintain customer satisfaction standards, including Net Promoter Score goals.
Collaborate with team members and contribute to a supportive, performance-driven culture.

Desired Qualifications

At least one year of customer-facing sales experience selling products or services is preferred.
Wireless, mobile, cable, internet, telecommunications, big-box retail, and experience selling upgrades or add-ons are strongly preferred.

RedLion Wireless Retail Sales Associate Amarillo TX

RedLion Mobile · Amarillo, United States · Full-time · Posted 2026-09-24

Workplace: on_site

Department: Texoma- Rafael Batalla

Description

Wireless Retail Sales Associate Amarillo TX

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities:

Sales & Product Knowledge

Engage customers and present telecommunications products and services proactively.
Sell mobile, internet, cable, TV, and related support services.
Identify customer needs and recommend the right products or service packages.
Upsell and cross-sell products to maximize sales opportunities.
Meet or exceed individual sales goals, commission goals, and store performance expectations.
Explain products, services, pricing, and promotions clearly to customers.

Customer Experience

Provide a positive, professional, and solution-focused customer experience.
Build customer relationships and create long-term brand loyalty.
Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

Collaborate with team members and contribute to a supportive, performance-driven culture.

Requirements

Must have a high school diploma or GED.
Must be comfortable proactively approaching walk-in customers, explaining plans and promotions clearly, and handling customer objections.
Must be able to build repeat-customer relationships and maintain long-term brand loyalty.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Must be able to stand for extended periods of time and lift up to 35 lbs.
Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
At least 1 year of customer-facing sales experience selling products or services is preferred.
Wireless, mobile, cable, internet, telecommunications, big-box retail, and experience selling upgrades or add-ons are strongly preferred.
Eligibility to work in the United States is a plus.

Benefits

Perks & Benefits

Medical, Dental, Vision, and 401(k)
Paid training and onboarding
Monthly commission opportunities
Internal promotion and advancement opportunities
Employee growth and rewards programs
Annual all-expenses-paid trip opportunity for top performers

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About the Company

RedLion Mobile

Community-first retailer delivering telecom services

RedLion Mobility is a telecom retailer that sells Optimum services, including internet, TV, mobile, and home phone, to residential and business customers across multiple states. It combines Optimum technology with a community-first, locally staffed retail approach to deliver personalized customer support and build lasting relationships. The company uses a scalable retail model with standardized store-opening processes, training, and operations to maintain consistency as it grows. Unlike some competitors, RedLion emphasizes local accountability and care, leveraging decades of telecom experience to run a predictable, service-focused operation. The goal is to couple advanced technology with the accountability and warmth of a local team to provide a straightforward, positive customer experience while expanding its footprint in New York, Connecticut, and Texas.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Oyster Bay, NY
Founded: 2025

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