Director, Commercial Enablement and Solutions

Director, Commercial Enablement and Solutions

Job Summary

The Director of Commercial Enablement and Solutions will play a critical leadership role within Cencora’s Third-Party Logistics (3PL) organization, driving strategic initiatives that enhance commercial operations and support the delivery of solutions to advance our offering. This role is focused on enabling business growth through the development and execution of business intelligence strategies, designing scalable solutions, managing complex projects, and fostering strong relationships across internal and external stakeholders.

The Director will be responsible for building Cencora 3PL's Commercial Enablement and Solutions capability, structure and team from the ground up, establishing the methodologies, tools, processes and talent needed to deliver commercial intelligence and solutions at scale. The successful candidate will be expected to lead by doing, working directly with data, tools and solution design, requirin strong hands-on analytical skillset and a genuine desire to operate at that level of detail, particularly in the near term.

Key Responsibilities

Commercial Business Intelligence Strategy and Execution

• Lead the development and execution of a commercial business intelligence strategy tailored to the 3PL organization’s goals and objectives.
• Partner with commercial teams to define key performance indicators (KPIs) and design dashboards that provide actionable insights into business performance, customer trends, and operational efficiency.
• Utilize data analytics tools and methodologies to deliver insights that drive decision-making, improve customer experiences, and identify growth opportunities.
• Monitor market trends relevant to the 3PL industry, including supply chain innovations, logistics challenges, and customer demands, to inform strategic priorities.
• Collect, integrate, analyze, and present commercial data to identify trends, opportunities, and areas for improvement
• Manage the dashboards development and ensure timely delivery of accurate reports that support decision-making processes.
• Ensure data integrity, compliance, governance, and security in all BI activities.
• Support Commercial leaders in preparing Commercial portion of Monthly Business Review report for 3PL business to senior leadership.

Solutions Development

• Lead the development of scalable solutions that address customer requirements, strengthen the 3PL offering, and enable sustainable business growth.
• Translate customer and business needs into clearly defined solution requirements, operating models, capabilities, and implementation considerations.
• Facilitate cross-functional solution-design workshops involving Commercial, Operations, IT, Finance, Quality, Legal, and other relevant stakeholders.
• Develop solution concepts and business cases, assessing customer value, operational feasibility, technical requirements, costs, risks, and commercial impact.
• Establish consistent methodologies, templates, and governance for solution development, evaluation, approval, and handover.
• Coordinate the development of new commercial capabilities, tools, processes, and services from concept through implementation readiness and adoption.
• Identify opportunities to standardise and scale successful solutions across customers, countries, and business units.
• Maintain and prioritise the commercial solutions roadmap, and define measures to evaluate solution performance and business impact.

Project Management

• Lead strategic projects that drive commercial enablement, from planning and execution through delivery and adoption.
• Coordinate with IT teams for system integrations related to data management.
• Develop detailed project plans that include timelines, milestones, and resource allocation to ensure initiatives are delivered on time and within budget.
• Proactively identify risks, implement mitigation strategies, and maintain alignment with 3PL business priorities throughout the project lifecycle.
• Track and report project progress, providing regular updates to stakeholders and ensuring accountability across teams.

Stakeholder Management

• Collaborate with key stakeholders within Commercial team and broader 3PL organization to understand their analytical needs.
• Translate business requirements into technical specifications for the development of relevant BI solutions.
• Work with stakeholders across broader Cencora organizations (including global functions – Finance, IT, Marketing, etc.) to ensure connectivity, projects execution, and best practices sharing.

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Experience and Educational Requirements

• Bachelor’s degree in Business Administration, Logistics, Computer Science, Data Analytics, or a related field (Master’s degree preferred).
• Minimum of 8-10 years of experience in commercial enablement, business intelligence, solutions development, or related roles, preferably within logistics, supply chain, or 3PL environments.
• Proven success in developing and delivering solutions that improve operational efficiency and business performance.
• Experience working in matrixed organizations and navigating complex cross-functional relationships.

Minimum Skills, Knowledge, and Ability Requirements:

• Strong analytical skills and problem-solving abilities
• Proven ability to analyze data to identify trends, opportunities, and risks, translating complex data into actionable insights. 
• Proficiency in MS Office and strong aptitude with technology tools, applications, and managing complex data files.

• Expertise in business intelligence tools (e.g., Tableau, Power BI) and data analytics frameworks.
• Experience working with Salesforce and manging projects related to the platform.

• Demonstrated project planning and management skills, with the ability to work effectively across teams and functions.
• Excellent written and verbal communication skills, adept at presenting, influencing, and educating varied audiences, including senior leadership.
• Ability to collaborate effectively with cross-functional teams.
• Ability to foster a positive work environment and work independently with minimal supervision.
• Ability to travel up to 10% for business needs.

Preferred Certifications:

• Data Management/Engineering Certifications in MS Azure, SQL, Databricks
• Any BI Tool (PowerBI, Qlik Sense, Tableau etc.) Certifications
• Certifications in project management (e.g., PMP, Agile, Scrum)

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What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned