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Intermountain Healthcare

Nonprofit health system delivering patient care

Lab Assistant/Phlebotomist

Diagnostics & Laboratory ProfessionalsPosted on Nov 11
Full-timeWheat Ridge, CO, USA$20 - $26.48 /hrIn-person

About the Job

Requirements

  • High school diploma or equivalent is required.
  • Demonstrated experience as a Lab Assistant within a healthcare system is required.
  • Advanced knowledge of an Electronic Medical Record and/or Laboratory Information System to place, receive, route, track, and store specimens; label specimens according to policy and procedure; query test results; and research and resolve problems.
  • Computer literacy, technical writing, laboratory operations, regulatory requirements, communication, patient care, phlebotomy, teamwork, independent work, complex problem solving, training and mentoring, and clinical staffing skills.
  • Ability to work under pressure.
  • Ability to perform specimen collection using techniques including venipuncture, capillary puncture, PIVO, and throat swab collections.
  • Ability to see and read information, labels, documents, monitors, equipment and supplies, and assess customer needs.
  • Ability to communicate verbally with providers, colleagues, customers, patients, clients, and visitors, and to hear and understand spoken information, needs, and issues quickly and accurately.
  • Manual dexterity to manipulate complex and delicate supplies and equipment precisely and accurately, including frequent computer use.
  • For roles requiring driving, ability to drive a vehicle while seated and see and read signs, traffic signals, and other vehicles.

Responsibilities

  • Order, prepare, and deliver specimens to the appropriate department or testing facility.
  • Place, receive, route, track, store, and label specimens according to policy and procedure; query test results and research and resolve problems.
  • Provide clerical, administrative, and customer service support to the department.
  • Answer phones and provide information to nursing floors, physicians, office staff, couriers, and patients.
  • Dispatch couriers as required.
  • Communicate procedures and instructions compassionately to patients, family members, and other caregivers, demonstrating empathy during interactions.
  • De-escalate stressful situations calmly and respectfully when responsible for doing so.
  • Monitor and maintain supply inventory; track usage and place orders as needed.
  • Perform waived testing as needed.
  • Collect specimens from patients across outpatient, emergency department, and inpatient settings, including newborns and intensive-care patients.
  • Train and orient new caregivers.
  • Head special projects, including research, continuous improvement, and product evaluations.

Desired Qualifications

  • Experience teaching concepts to others.
  • Customer service experience.
  • Demonstrated experience as a Lab Assistant within Intermountain Health.

About the Company

Intermountain Healthcare

Nonprofit health system delivering patient care

Intermountain Health is a nonprofit health system that provides medical care and related services across the Mountain West. It operates hospitals, clinics, a medical group, home care, telehealth, and health insurance plans, along with subsidiaries, to bring care closer to people’s homes and communities. Its care model combines direct patient services with research and education to tailor treatment and reduce costs. What sets it apart is its size and scope as the region’s largest nonprofit health system, its integration of hospitals, clinics, home health, telehealth, and insurance under one umbrella, and its mission to reinvest in care and make health more affordable. The company aims to help people live the healthiest lives possible by expanding access to care, improving quality, and reducing costs through its community-focused approach and ongoing research.

Company size
10,001+
Company stage
Grant
Total funding
$1.9M
Headquarters
Salt Lake City, UT
Founded
1975

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