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Accenture

Advises businesses and runs their technology

Especialista em Departamento Pessoal

HR Operations & CoordinationPosted on Nov 13
Full-timeNova Lima, State of Minas Gerais, BrazilNo salary listedHybrid

About the Job

Requirements

  • Consolidated experience leading teams in HR Operations, Employee Services, Recruiting Operations, or related areas.
  • Strong experience managing performance indicators, operational governance, capacity analysis, and high-volume processes.
  • Experience managing large-scale admissions and operational planning.
  • Solid knowledge of personnel administration, HR operations, and Brazilian labor and union legislation.
  • Experience with Workday or other HCM systems, as well as reporting, dashboard, and data-analysis tools.
  • Fluent English for oral and written communication in a global corporate environment.
  • Completed higher-education degree in Administration, Human Resources, Psychology, or a related field.

Responsibilities

  • Lead and develop the team responsible for Employee Services and Recruiting & Deployment processes, ensuring high performance, engagement, and operational excellence.
  • Manage the volume of admissions and other HR operations, ensuring adequate operational capacity, compliance with SLAs, and fulfillment of business needs.
  • Define, monitor, and analyze performance, productivity, quality, and capacity indicators, proposing corrective actions and continuous improvements.
  • Serve as the focal point for escalations, critical priorities, and alignment with internal stakeholders and HR leaders.
  • Prepare executive reports and management presentations, providing visibility into operational results, trends, risks, and opportunities.
  • Use Workday and other HR systems to ensure data governance and process traceability, and to support decision-making.
  • Lead continuous-improvement, automation, and process-standardization initiatives to improve efficiency and quality.
  • Ensure compliance with internal policies, labor legislation, and corporate guidelines across all processes under the role's responsibility.
  • Conduct capacity planning, demand allocation, and resource management, balancing productivity, quality, and employee experience.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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