Full-Time

Director of Operations

Psychiatry

Confirmed live in the last 24 hours

Talkiatry

Talkiatry

201-500 employees

Provides virtual psychiatric care services

Healthcare

Compensation Overview

$165k - $175kAnnually

Senior

Remote in USA

Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC.

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Marketing
Data Analysis
Requirements
  • 6-8+ years of experience in operations, driving results across diverse business sectors and/or at high growth healthcare companies.
  • Bachelor’s degree, preferably Master of Business Administration or Healthcare Management.
  • Background in healthcare operations and/or consulting, experience honing strong analytical skills paired with the ability to execute operational tactics and measure impact in an unbiased way.
  • Exceptional presentation and communication skills with the ability to motivate and inspire diverse audiences, both clinical and non-clinical.
  • Willingness to travel occasionally for in-office work, conferences, and regional events.
  • Passion for mental health care delivery and the desire to use your talents to help the hands that heal, supporting our clinicians professionally in an ever-changing environment.
Responsibilities
  • PARTNER WITH CLINICAL LEADERS IN A DYAD LEADERSHIP – implement policies, programs, and procedures to achieve objectives across quality, growth, efficiency, and experience.
  • CLINICAL CHANGE MANAGEMENT – ensure consistency of service delivery by rolling out new processes and/or enhance adoption of new technology features.
  • BUSINESS UNIT P&L OWNERSHIP – sustain current performance with existing data tools and process playbook, while stretching towards higher targets as we innovate as a company.
  • IMPROVE CLINICAL OPERATIONS – Use a structured, data-driven approach to solve old problems in new ways (e.g. patient matching & scheduling, late cancel and no-show policies, care plan adherence, clinical documentation flows, etc.).
  • COLLABROATE WITH CENTRAL OPERATIONS – Work closely with Analytics & Insights and Program Management to scale regional solutions for practice-wide adoption.
  • SUPPORT COMMERCIALIZATION – Partner with Strategic Operations and Marketing to engage referral partners and specialty patient populations.
  • SUPPORT ORGANIZATIONAL CULTURE – Leading by example, fostering a culture of empathy, service, collaboration, accountability, and inclusion.

Talkiatry provides psychiatric care services through a telehealth platform, focusing on mental health support. Clients seeking help can easily check if their insurance is accepted and complete an online assessment, which helps match them with a suitable psychiatrist from Talkiatry's team. This allows clients to have their first virtual visit within days, making mental healthcare more accessible. Unlike many competitors, Talkiatry's services are covered by insurance, reducing out-of-pocket costs for clients. The company aims to enhance access to mental health care while ensuring high-quality, empathetic support from a diverse team of experts.

Company Stage

Debt Financing

Total Funding

$192.6M

Headquarters

New York City, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

11%

1 year growth

15%

2 year growth

23%
Simplify Jobs

Simplify's Take

What believers are saying

  • Talkiatry's value-based care model reduces hospitalizations and emergency room visits significantly.
  • Recent $130M funding supports expansion and innovation in mental healthcare services.
  • Partnership with BetterHelp broadens client base and revenue through business-focused services.

What critics are saying

  • Increased competition from telehealth platforms may impact Talkiatry's market share.
  • Rapid scaling could challenge the maintenance of high-quality care standards.

What makes Talkiatry unique

  • Talkiatry offers insurance-covered virtual psychiatric care, enhancing accessibility for clients.
  • The company uses AI-driven assessments to personalize mental health care for patients.
  • Partnerships with firms like Biogen expand specialized care, such as postpartum depression services.

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