Full-Time

Technology Consultant

Confirmed live in the last 24 hours

ServiceRocket

ServiceRocket

201-500 employees

Provides tech-enabled software adoption services

Consulting

Mid

London, UK

Required Skills
Agile
Python
Sales
Communications
Ruby
Groovy
SQL
Perl
Jenkins
Linux/Unix
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, Mathematics or related technical disciplines
  • Strong experience as a technical consultant or systems administrator
  • Successful history in customer engagement and demonstrated exceptional consulting and influencing skills
  • Proven track record in implementing solutions including installations, upgrades, migrations, workshops, integrations, and training
  • Excellent analytical skills
  • Demonstrated expertise in undertaking analysis, evaluation, and translation of customer requirements
  • Excellent communication skills
  • Experience with Agile development methodologies
  • Strong knowledge of software products and administration of various platforms
  • Proficiency in technical skills such as command line (preferably Unix), SQL, script development, software configuration, and other related technical skills
  • Knowledge of scripting languages (e.g. Python, Groovy, Perl, Ruby, Shell Scripting, etc.)
  • Software development skills
  • Understanding of web application architecture
  • Familiarity with ITIL and ITSM principles
  • Experienced in UAT testing and test use-case development
  • Understanding and experience with integration scenarios with tools like CI/CD platforms such as Jenkins and others
Responsibilities
  • Design, develop, and implement high-quality solutions including architectural system design
  • Facilitate customer discussions to discover key business and technical requirements
  • Develop implementation plans based on identified requirements
  • Provide guidance, feedback, and recommendations to customers based on best practices
  • Support the roll-out, adoption, and scaling of solutions for customers
  • Handle customer engagements as a project manager
  • Advise on internal tools and processes
  • Promote yourself as a subject matter expert and valued member of the community
  • Assist with proposal development and statement of work definitions
  • Engage with potential customers on sales calls as a technical resource

ServiceRocket specializes in tech-enabled services, including cloud migration, licensing, training, managed services, consulting, and app integration for platforms like Atlassian and NetSuite. By focusing on simplifying cloud migration and enhancing software platform value, the company leads in fostering user productivity and effective software utilization. This focus makes it an excellent workplace for professionals aiming to advance in tech-centric careers, especially in a collaborative and support-driven environment.

Company Stage

Seed

Total Funding

$270K

Headquarters

Palo Alto, California

Founded

2001

Growth & Insights
Headcount

6 month growth

-9%

1 year growth

-17%

2 year growth

-16%