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Angkas

On-demand motorcycle ride-hailing and delivery platform

Onboarding Associate

Customer SuccessConfirmed live in the last 24 hours
Full-timeMakati, Metro Manila, PhilippinesNo salary listedHybrid

About the Job

Requirements

  • A bachelor's degree in any relevant course is required.
  • 1–2 years of relevant experience in operations or candidate/vendor onboarding is required.
  • Proficiency in Microsoft Office and Google Workspace tools is required.
  • Skills in data analysis, reporting, and process mapping/documentation are required.

Responsibilities

  • Develop and manage driver acquisition campaigns, including social media ads and flyers.
  • Monitor acquisition funnel performance, including new lead volume and drop-off points.
  • Organize driver recruitment events or pop-up activations.
  • Report acquisition numbers and growth trends to the Operations Lead.
  • Check and verify driver documents, including licenses, insurance, and background checks.
  • Process new driver applications and update the onboarding tracker.
  • Ensure drivers meet regulatory and internal requirements.
  • Manage the PA/CPC application process.
  • Flag non-compliant applications or escalate incomplete verifications.
  • Send reminders or nudges to applicants who are stalled in onboarding steps.
  • Track onboarding status and reduce drop-off rates.
  • Maintain a database of onboarded drivers.
  • Monitor onboarding funnel metrics, including conversion rate and time-to-activation.
  • Adhere to company policies and procedures.
  • Achieve or exceed targets and key objectives assigned by the immediate superior.
  • Accept other associated responsibilities and projects as needed.

About the Company

Angkas

On-demand motorcycle ride-hailing and delivery platform

Angkas operates a mobility platform in the Philippines that combines motorcycle ride-hailing and on-demand delivery in one app. It matches riders in real time via GPS, enabling passenger trips, city-to-city package delivery, and business logistics for partners. It differentiates itself through a focus on safety, reliability, and expanding services, building a large rider network across major cities. Its goal is to reduce urban congestion by offering fast, flexible mobility and last-mile delivery while creating flexible income opportunities for riders.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Makati, Philippines
Founded
2016

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