Hope Coordinator - Infusion Services

Description:

Responsibilities:

• Interacts with each individual patient, preferably face to face, new to MRMC chemotherapy and/or radiation therapy. Explains to each patient HOPE resources available to patients and their families.  
• Discusses potential needs the patient may have that would present a barrier to care.
• Triages patients as appropriate to additional human resources as needed, i.e.: patient oncology navigator, oncology social worker, etc. 
• For services obviously eligible for HOPE resource assistance, makes these resources available to the patient, i.e.: gas cards for transportation, medication assistance through the retail pharmacy, tube feedings through the pharmacy, immediate needs as appropriate, educational material as needed, and other resources as appropriate.
• Maintains records of all HOPE assistance provided to patients. Tracks via spreadsheets in real time.
• Provides monthly to Director and VP of HOPE funds usage reports.
• Assesses needs presented from prior year to determine HOPE grant requests for subsequent years. Discusses with staff possible needs and opportunities to assist the cancer population.
• Coordinates with Inspirations Gift Shop to provide items for the HOPE cart for both inpatient and outpatient areas. 
• Creates and presents reports to HOPE Committee quarterly and/or as requested.
• Other duties as assigned.

Qualifications:

• Basic Computer Skills required for hire. 
• Proficiency with organizational specific computer systems within 180 days of hire (i.e.: Microsoft office, excel, word, etc.)
   

Requirements:
  Degrees:
    High School/Ged
  Memberships:
    Occupation Risk Assessment