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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipHialeah, FL, USA$20.50 - $24.25In-person

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time, pivot quickly between tasks, and confirm prescription information and label accuracy to ensure patient safety.
  • Actively help people in a friendly manner, notice and understand patient reactions, and respond appropriately.
  • Use verbal and written communication with patients and colleagues, and practice active listening by giving full attention, understanding points made, asking appropriate questions, and not interrupting inappropriately.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Be mobile and remain upright for extended periods; lift, scan, and bag items; reach and stretch to grasp items; perform repetitive finger movements; extend hands and arms to place, move, or lift items; control precision when adjusting machines; and stoop and bend to move items between low and high positions.
  • Have close visual acuity for transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift up to 20 pounds or exert up to 20 pounds of force, frequently lift up to 10 pounds or exert up to 10 pounds of force, and consistently exert negligible force to move objects.
  • Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.
  • Complete any additional tasks as directed by a supervisor or manager.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create empathetic, personalized patient experiences at pick-up, drive-thru, and over the phone; offer immunizations and other services at the register and over the phone; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and solicit patient medical history to provide optimal care when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and call prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge to better assist patients, contribute to a high-performing team, embrace a growth mindset, and receive feedback.
  • Remain flexible for scheduling and business needs, contribute to a safe, inclusive, and engaging team dynamic, and voluntarily travel to stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures to ensure patient safety, controlled-substance dispensing and recordkeeping compliance, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and voluntary staffing of offsite clinics, where legally permitted and supported by required training and certification.
  • Where permitted, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report adverse reaction events as required by public health requirements.
  • Review and collect patient information and track and document it for each applicable patient.

Desired Qualifications

  • Have 1 or more years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and at other locations across the market to meet business needs.
  • Have proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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