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First Citizens BancShares

Full-service bank offering loans and investments

Senior Digital Product Manager

Product ManagementPosted on Nov 13
Full-timeNew Jersey, USANo salary listed

About the Job

Requirements

  • A bachelor's degree and six years of experience, or a high school diploma/GED/equivalent and ten years of experience, in digital product management, product strategy, or team leadership.
  • Strategic product vision and road mapping.
  • Advanced user research and market analysis.
  • Cross-functional leadership and influence.
  • Data-driven decision-making and analytics.
  • Knowledge of emerging technologies and digital trends.

Responsibilities

  • Develop and drive long-term product strategies for multiple digital products.
  • Lead innovation initiatives to identify new product opportunities.
  • Collaborate with senior leadership to align product vision with company strategy.
  • Lead advanced user research initiatives to uncover customer insights.
  • Develop customer segmentation and targeting strategies.
  • Champion customer-centric design thinking across the organization.
  • Lead large, cross-functional teams through complex product development cycles.
  • Manage relationships with key organizational stakeholders.
  • Drive alignment on product priorities and resource allocation.
  • Implement analytics frameworks to measure product performance.
  • Lead experimentation strategies to optimize product features and user experience.
  • Use predictive analytics to inform product roadmap decisions.
  • Mentor junior product managers and contribute to team development.
  • Represent the company at industry events and conferences.
  • Contribute to best practices in digital product management.

Desired Qualifications

  • A master's degree.
  • Current contractor or contingent worker for First Citizens Bank.

About the Company

First Citizens BancShares

Full-service bank offering loans and investments

First Citizens BancShares operates First Citizens Bank, offering a full range of financial services for individuals and businesses. Its products include checking and savings accounts, credit cards, mortgages and auto loans, personal loans, online and mobile banking, wealth management and investment services, insurance, and small business banking. The core product set is accessed via online and mobile platforms, branch networks, and ATM access, with features like online statements, bill pay, direct deposit, and rewards programs. The bank positions itself through a broad suite of banking and financial services tailored to different customer segments such as personal, business, and wealth customers, emphasizing integrated banking experience and customer support. Overall, the goal is to help customers manage money, borrow for major needs (homes, vehicles, education), invest for future goals, and protect their financial security through a range of financial products and advisory services.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1898

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